Koala Family app not working? crashes or has problems?

Koala Family Status

Last Updated on 2021-06-06 by olivia rodrigue

I have a problem with Koala Family

Are you having issues? Select the issue you are having below and provide feedback to Koala Family.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Koala Family? Report Issue

Common Koala Family Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Koala Family app on iOS and Android devices. Solve all Koala Family app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Koala Family iPhone Issues and Solutions

Koala Family iOS app crashes, not working, errors
Koala Family iOS app network issues
Koala Family on iOS has black/white screen

Koala Family Android App Issues and Solutions

Koala Family has errors/crashing/not working
Koala Family server network connectivity issues
Koala Family has black screen

Koala Family iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Koala Family app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Koala Family app crashes or not working on Iphone (iOS):

Close and restart the Koala Family app on iPhone
Update Koala Family app to the Latest Version for iOS
Uninstall and reinstall Koala Family iPhone app
Update your iPhone to the latest iOS version

Fix Koala Family on iPhone unable to connect to server/internet connection issues::

To resolve Koala Family network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Koala Family black/white screen (blank screen) on iPhone:

Follow the Koala Family iOS app troubleshooting guide Here →

Koala Family Android App Issues and Solutions

Fix Koala Family not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Koala Family app issues:

Force Stop the Koala Family App
1. On android, goto "Settings" » click Koala Family app. » click "Force Stop".

Update Koala Family to the latest version on PlayStore

Clear Koala Family App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Koala Family app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Koala Family.

Fix Koala Family unable to contact server/ Koala Family internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Koala Family » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Koala Family » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Koala Family on android.

Solve Koala Family black/white screens issue on Android:

Follow the Koala Family android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at olivia rodrigue, developers of Koala Family.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Koala Family Simulator Website

Privacy Policy: http://wildanimalsworld.com/privacy/

Developer: Wild Animals World

69.23% Contact Match

Developer: elf audio

E-Mail: [email protected]

Website: 🌍 Visit Koala Sampler Website

About this app

Koala vous apporte un ensemble de ressources accessibles et scientifiques pour votre épanouissement parental. Koala vous permet de faire le point sur votre situation, de trouver du soutien entre parents et auprès de professionnels et d'être accompagné pour développer votre bien-être parental, familial, ainsi que la qualité de la relation que vous entretenez avec vos enfants.