KlimaGENUSS app not working? crashes or has problems?

KlimaGENUSS Status

Last Updated on 2023-02-23 by Kreismedienzentrum Rems-Murr

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Common KlimaGENUSS Problems & Solutions. Troubleshooting Guide

Table of Contents:

KlimaGENUSS iPhone Issues and Solutions

KlimaGENUSS iOS app crashes, not working, errors
KlimaGENUSS iOS app network issues
KlimaGENUSS on iOS has black/white screen

KlimaGENUSS Android App Issues and Solutions

KlimaGENUSS has errors/crashing/not working
KlimaGENUSS server network connectivity issues
KlimaGENUSS has black screen

⚠️ Troubleshoot | Fix Now in One Click

KlimaGENUSS iPhone Issues and Solutions

How to fix KlimaGENUSS app crashes or not working on Iphone (iOS):

Close and restart the KlimaGENUSS app on iPhone
Update KlimaGENUSS app to the Latest Version for iOS
Uninstall and reinstall KlimaGENUSS iPhone app
Update your iPhone to the latest iOS version

Fix KlimaGENUSS on iPhone unable to connect to server/internet connection issues::

To resolve KlimaGENUSS network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

KlimaGENUSS Android App Issues and Solutions

Fix KlimaGENUSS not working on Android, crashes, errors or is unresponsive:

Force Stop the KlimaGENUSS App
1. On android, goto Settings » KlimaGENUSS » click [Force Stop]

Update KlimaGENUSS to the latest version on PlayStore

Clear KlimaGENUSS App Cache and Data:
1. On android, goto Settings » Apps » KlimaGENUSS » Storage » click [Clear Data] option. This clears both data and cache.
2. restart KlimaGENUSS.

Fix KlimaGENUSS unable to contact server/ KlimaGENUSS internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click KlimaGENUSS » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto KlimaGENUSS » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch KlimaGENUSS

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