Boulder Buddy app not working? crashes or has problems?

Boulder Buddy Status

Last Updated on 2024-10-02 by Daniel Possienke

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Common Boulder Buddy Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Boulder Buddy app on iOS and Android devices. Solve all Boulder Buddy app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Boulder Buddy iPhone Issues and Solutions

Boulder Buddy iOS app crashes, not working, errors
Boulder Buddy iOS app network issues
Boulder Buddy on iOS has black/white screen

Boulder Buddy Android App Issues and Solutions

Boulder Buddy has errors/crashing/not working
Boulder Buddy server network connectivity issues
Boulder Buddy has black screen

Boulder Buddy iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Boulder Buddy app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Boulder Buddy app crashes or not working on Iphone (iOS):

Close and restart the Boulder Buddy app on iPhone
Update Boulder Buddy app to the Latest Version for iOS
Uninstall and reinstall Boulder Buddy iPhone app
Update your iPhone to the latest iOS version

Fix Boulder Buddy on iPhone unable to connect to server/internet connection issues::

To resolve Boulder Buddy network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Boulder Buddy black/white screen (blank screen) on iPhone:

Follow the Boulder Buddy iOS app troubleshooting guide Here →

Boulder Buddy Android App Issues and Solutions

Fix Boulder Buddy not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Boulder Buddy app issues:

Force Stop the Boulder Buddy App
1. On android, goto "Settings" » click Boulder Buddy app. » click "Force Stop".

Update Boulder Buddy to the latest version on PlayStore

Clear Boulder Buddy App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Boulder Buddy app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Boulder Buddy.

Fix Boulder Buddy unable to contact server/ Boulder Buddy internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Boulder Buddy » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Boulder Buddy » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Boulder Buddy on android.

Solve Boulder Buddy black/white screens issue on Android:

Follow the Boulder Buddy android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Daniel Possienke, developers of Boulder Buddy.

About this app

Er hilft dir dabei, deine Ergebnisse zu tracken, für dich angepasste Trainings zu planen und deinen Fortschritt zu verfolgen. Boulder Buddy ist dein digitaler Begleiter rund ums Bouldern. Finde heraus, wie du im Vergleich mit anderen Boulderern stehst und dich über die Zeit entwickelst.