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About: This is the companion lesson app to the URBAN Guitar by Yamaha. Combining
cutting-edge technology with Keith’s world-class guitar skills, this
interactive lesson app makes learning how to play fun.


 
  2024-09-20

URBAN Guitar Customer Service 💢

Hard-to-find customer service info can be a red flag. Is URBAN Guitar Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Uberchord Engineering GmbH



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit URBAN Guitar Website

Privacy Policy: https://www.uberchord.com/privacy-policy/

Developer: Uberchord: Guitar Lessons





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3 Most reported problems 😔💔

3.4 out of 5

HOW TO FIX YOUR APP (Never mind)

2025-03-18

by Bigest Of Bois

Chords seldom register past a certain playtime from what I can tell. Im not sure if this is planned obsolescence or some internal function failing (hopefully the ladder), but all you have to do is uninstall and then reinstall. I'm not sure why this works but it does. Why the one star? I'm pretty sure this is a planned obsolescence situation and it makes me more upset knowing how to fix this than if i had no clue at all. Keith, my friend, I had no clue who you were before buying your guitar from costco and downloading your app. PLEASE FIX YOUR APP. I have loved learning guitar and i would hope that none would cease learning because of the crappy app you endorse. But in honest heart, all the best.

Revise: Never mind there seems to be no rhyme or reason to this app just suddenly sucking. One minute the feedback works and then another it just stops. Garbage app. Ive put to much time into this app for it to stop working now.

Won’t register my cords

2025-03-19

by Ahfl'fha'l;df

The app keeps saying that I am not playing the correct cord. Which is not correct. I bought this whole system to try to learn guitar and make it as user-friendly as possible and all it has done is make me mad. the app is very capable of registering what chords I’m on unless it’s the one that I’m supposed to be playing.

Can’t register my guitar

2025-03-20

by Becky0023

The app won’t let me register my guitar. It’s a Ibanez acoustic/Electric. I really wanted to do this app and it just won’t let me use my guitar to continue lessons. Which I would get a Keith Urban guitar but I would like to use mine. I see no point in spending money for a guitar when I already have a really good one.




Have a Problem with URBAN Guitar? Report Issue




Why should I report an Issue with URBAN Guitar?

  1. Pulling issues faced by users like you is a good way to draw attention of URBAN Guitar to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a URBAN Guitar customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using URBAN Guitar.


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