Joula app not working? crashes or has problems?

Joula Status

Published by Skipped GmbH on 2023-07-14

SKIPPED is the dating app that meets your needs. With a brand new, simple and
intuitive design, we want to support you in finding your dream partner.

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Common Joula Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Joula app on iOS and Android devices. Solve all Joula app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Joula iPhone Issues and Solutions

Joula iOS app crashes, not working, errors
Joula iOS app network issues
Joula on iOS has black/white screen

Joula Android App Issues and Solutions

Joula has errors/crashing/not working
Joula server network connectivity issues
Joula has black screen

Joula iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Joula app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Joula app crashes or not working on Iphone (iOS):

Close and restart the Joula app on iPhone
Update Joula app to the Latest Version for iOS
Uninstall and reinstall Joula iPhone app
Update your iPhone to the latest iOS version

Fix Joula on iPhone unable to connect to server/internet connection issues::

To resolve Joula network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Joula black/white screen (blank screen) on iPhone:

Follow the Joula iOS app troubleshooting guide Here →

Joula Android App Issues and Solutions

Fix Joula not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Joula app issues:

Force Stop the Joula App
1. On android, goto "Settings" » click Joula app. » click "Force Stop".

Update Joula to the latest version on PlayStore

Clear Joula App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Joula app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Joula.

Fix Joula unable to contact server/ Joula internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Joula » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Joula » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Joula on android.

Solve Joula black/white screens issue on Android:

Follow the Joula android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Skipped GmbH, developers of Joula.

0% Contact Match

Developer: Skipped GmbH

E-Mail: [email protected]

Website: Visit Joula Website

About this app

Based on the search and hit settings you selected at the beginning, you will find a list of people who perfectly match your requirements. In the environment tab you can find people who are near your current location. With a brand new, simple and intuitive design, we want to support you in finding your dream partner. Our developers are constantly working on new functions and try to follow all of our users' wishes. Maybe you will find your dream partner here? Find out who likes your profile! You can also see your latest matches at the top, so you can get in touch with people who like you even faster. In the Skip-Game you see people from your area. It's easy to use. Click on a person and look at their profile! Click on them and check out their profile! If you have any suggestions or problems, please give us a rating in the AppStore. SKIPPED is the dating app that meets your needs. Here we offer you an overview of all your active chats. If someone you have liked swiped to the right of you, there is a match! This is the perfect way to start a conversation. You can also help us make Skipped even better.