Contact Xero Verify

Contact Xero Verify Support


Company Name:

About: This is the official authentication app developed by Xero Ltd. It's free to use,
and Xero will never charge you for it.


 
  2025-08-29

Xero Verify Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Xero Ltd



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Xero Verify Website

Privacy Policy: https://www.xero.com/au/about/privacy/?utm_source=Google_Play&utm_medium=Apps_Market&utm_campaign=Apps_Market_Listings

Developer: Xero Accounting




Privacy & Terms:

https://twitter.com/xero/



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3 Most reported problems 😔💔

1.5 out of 5

My accountant can’t log in!

2026-01-10

by SmartHooman

A have a remote accountant and now she can’t log in. We have we have tried to sync it up so she can call me and put in the password it sends to my phone but that isn’t working either. She would need my email too? This is the most useless thing no one wanted. Still trying to figure out how to log her in remotely with no luck so far.

Why even give the option to turn this off? When you turn it off, the next time you log in, it just forces you to set it up again before you can do anything within the program?!

So as every other reviewer has mentioned, this is insane dumb to force MFA for users. It should be up to them if they want that extra blanket of security.

Forced MFA is ludicrous

2026-01-11

by ScottJWebster

It is ridiculous to force multi-factor identification. It’s a bad look for me to be constantly checking my phone each time I’m trying to do my job. Also, heaven forbid I chose to leave my phone at home during the work day to remove distractions and increase productivity. This is now impossible thanks to your careless, flawed, and authoritarian implementation of MFA.

Let the costumer set the security level they’re comfortable with instead of dictating something that’s arduous to them. This forced feature is trash.

And don’t say it’s for my own protection. I don’t want this feature. Period.

Wasting space on my phone

2026-01-12

by Robbieasdfghjkl

I agree with the earlier comments about the failure to add this feature to the other apps that you have. I understand how everyone doesn’t use the other apps but forcing those of us who do to add an additional app is laziness on your part.

I would have preferred to have seen a text message based system or better yet, the ability to forgo two factor authentication entirely. I’m more concerned about all these apps you are forcing on my phone than I am of my password being compromised.




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Why should I report an Issue with Xero Verify?

  1. Pulling issues faced by users like you is a good way to draw attention of Xero Verify to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Xero Verify customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Xero Verify.


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