Contact HMA App Support
Company Name: Healthcare Management Administrators
About: "Quickly and securely access your health plan information and services at home
or on the go. After downloading the HMA app, sign in with your existing account
or create an account at accesshma.
HMA App Customer Service ๐ข
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: ๐ Visit HMA App Website
Privacy Policy: https://wa.accessrga.com/privacy
Developer: Healthcare Management Administrators
1 Most reported problems ๐๐
Good - Needs Pre-Auth Info
by RockyMtnLvr
This is a pretty descent app for accessing your basic plan info. One thing thatโs lacking and sorely missed on my part is the pre-authorization information. I need to see what pre-auths have been submitted and whether they are pending, approved, or denied. My mail is very slow and unreliable so it would be nice to check in with the app once a day to keep track. Also, if a pre-auth is denied I would like to see in the app specifically why it was denied. The generic form letter HMA mails just gives a list of all the necessary criteria with no mention of which ones were not sufficiently satisfied. I could most certainly upgrade this to 5 stars if this important information is ever added.
๏ปฟ
Have a Problem with HMA App? Report Issue
Why should I report an Issue with HMA App?
- Pulling issues faced by users like you is a good way to draw attention of HMA App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a HMA App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HMA App.
