Alivia HD app not working? crashes or has problems?

Alivia HD Status

Last Updated on 2024-04-03 by Abarca Health LLC

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Common Alivia HD Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Alivia HD app on iOS and Android devices. Solve all Alivia HD app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Alivia HD iPhone Issues and Solutions

Alivia HD iOS app crashes, not working, errors
Alivia HD iOS app network issues
Alivia HD on iOS has black/white screen

Alivia HD Android App Issues and Solutions

Alivia HD has errors/crashing/not working
Alivia HD server network connectivity issues
Alivia HD has black screen

Alivia HD iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Alivia HD app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Alivia HD app crashes or not working on Iphone (iOS):

Close and restart the Alivia HD app on iPhone
Update Alivia HD app to the Latest Version for iOS
Uninstall and reinstall Alivia HD iPhone app
Update your iPhone to the latest iOS version

Fix Alivia HD on iPhone unable to connect to server/internet connection issues::

To resolve Alivia HD network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Alivia HD black/white screen (blank screen) on iPhone:

Follow the Alivia HD iOS app troubleshooting guide Here →

Alivia HD Android App Issues and Solutions

Fix Alivia HD not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Alivia HD app issues:

Force Stop the Alivia HD App
1. On android, goto "Settings" » click Alivia HD app. » click "Force Stop".

Update Alivia HD to the latest version on PlayStore

Clear Alivia HD App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Alivia HD app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Alivia HD.

Fix Alivia HD unable to contact server/ Alivia HD internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Alivia HD » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Alivia HD » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Alivia HD on android.

Solve Alivia HD black/white screens issue on Android:

Follow the Alivia HD android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Abarca Health LLC, developers of Alivia HD.

About this app

Through Alivia Home Delivery you will be able to upload your prescriptions, schedule delivery dates, and follow your order until it is delivered, all of this from the comfort of your home. Manage your health and the one of your family and friends with just a touch away through Alivia Home Delivery. By keeping you and your family in mind, we provide you with the opportunity of buying over the counter (OTC) products. Our mobile pharmacy offers accessibility when managing your health and the one of those you care for. Plus, if you are not able to send the prescription, your doctor can do it for you. This way you can obtain all of your meds, the ones of your spouse, or even the neighbor's in just one order. • Medication and products can be delivered at home or anyplace suitable for you. *Our couriers make deliveries to all municipalities in Puerto Rico.