CookieRun Status

Last Updated on 2024-07-17 by Devsisters

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10 User reports:
App has problems

User reports 10

⚠️ Most reported problems ⚠️

Crashes

70.0%

10.0%

Not working

10.0%

Screen

10.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of CookieRun Problems 😠👌🔥

- Events can take a lot of time and rainbow cubes are rare

- Chance rate for costumes and star reward after polling can be frustrating

- Game crashes frequently, even on newer phone models

- Some levels can be almost impossible to beat

- Different servers can prevent friends and family from playing together

Have a Problem with CookieRun: Kingdom? Report Issue

Common CookieRun Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CookieRun app on iOS and Android devices. Solve all CookieRun app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CookieRun iPhone Issues and Solutions

CookieRun iOS app crashes, not working, errors
CookieRun iOS app network issues
CookieRun on iOS has black/white screen

CookieRun Android App Issues and Solutions

CookieRun has errors/crashing/not working
CookieRun server network connectivity issues
CookieRun has black screen

CookieRun iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CookieRun app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CookieRun app crashes or not working on Iphone (iOS):

Close and restart the CookieRun app on iPhone
Update CookieRun app to the Latest Version for iOS
Uninstall and reinstall CookieRun iPhone app
Update your iPhone to the latest iOS version

Fix CookieRun on iPhone unable to connect to server/internet connection issues::

To resolve CookieRun network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CookieRun black/white screen (blank screen) on iPhone:

Follow the CookieRun iOS app troubleshooting guide Here →

CookieRun Android App Issues and Solutions

Fix CookieRun not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CookieRun app issues:

Force Stop the CookieRun App
1. On android, goto "Settings" » click CookieRun app. » click "Force Stop".

Update CookieRun to the latest version on PlayStore

Clear CookieRun App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CookieRun app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CookieRun.

Fix CookieRun unable to contact server/ CookieRun internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CookieRun » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CookieRun » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CookieRun on android.

Solve CookieRun black/white screens issue on Android:

Follow the CookieRun android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Devsisters, developers of CookieRun.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Cookie Run Website

Privacy Policy: https://policy.devsisters.com/ko/privacy/

Developer: Devsisters Corporation

About this app

Prove your battle skill in the Kingdom Arena, Cookie Alliance, Super Mayhem, and Guild Battles! Produce materials, craft items, arrange all sorts of activities—the vibrant kingdom life awaits! Choose from a great variety of unique decors to design the Kingdom of your dreams. Join GingerBrave and his friends against Dark Enchantress Cookie and her dark legion. The chronicles of Cookie Run: Kingdom have just begun! Expand your guild's Domain and collect Guild Relics to become the strongest guild there is! Witness their epic skills, fall in love with their voices, and dress them into new chic costumes. The secrets of the ancient Cookies and their kingdoms are waiting to be unraveled. Reach the top of the ranking table with your fellow guildmates. Come up with different strategies to emerge victorious! Contact email: support@this app-kingdom. zendesk.