CookieRun app not working? crashes or has problems?

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9 User reports:
App has problems
 User reports 9

⚠️ Most reported problems ⚠️
Crashes
60.0%

Connection
20.0%

Screen
10.0%

Something else
10.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of CookieRun Problems 🔥

- Events can take a lot of time and rainbow cubes are rare

- Chance rate for costumes and star reward after polling can be frustrating

- Game crashes frequently, even on newer phone models

- Some levels can be almost impossible to beat

- Different servers can prevent friends and family from playing together

📋 1 Reported Issues:

Настя 2025-01-23

Вылетает

Showing 1-1 of 1 reported issues:

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Common CookieRun Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. CookieRun iPhone Issues and Solutions

  2. CookieRun Android App Issues and Solutions


  Contact Support

Verified email  

Contact e-Mail: support@cookierun-kingdom.zendesk.com


Verified email ✔✔

E-Mail: support@cookierunpuzzle.zendesk.com

Website: 🌍 Visit Cookie Run Website

Privacy Policy: https://policy.devsisters.com/ko/privacy/

Developer: Devsisters Corporation




‼️ Outages Happening Right Now

  • Mar 20, 2025, 03:25 PM

    a user from Minsk, Belarus reported problems with CookieRun : Connection

  • Feb 10, 2025, 12:07 PM

    a user from Aubigny-aux-Kaisnes, France reported problems with CookieRun : Crashes

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