IKK BB App app not working? crashes or has problems?

IKK BB App Status

Last Updated on 2024-10-24 by IKK Brandenburg und Berlin

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App has problems

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Common IKK BB App Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot IKK BB App app on iOS and Android devices. Solve all IKK BB App app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

IKK BB App iPhone Issues and Solutions

IKK BB App iOS app crashes, not working, errors
IKK BB App iOS app network issues
IKK BB App on iOS has black/white screen

IKK BB App Android App Issues and Solutions

IKK BB App has errors/crashing/not working
IKK BB App server network connectivity issues
IKK BB App has black screen

IKK BB App iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever IKK BB App app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix IKK BB App app crashes or not working on Iphone (iOS):

Close and restart the IKK BB App app on iPhone
Update IKK BB App app to the Latest Version for iOS
Uninstall and reinstall IKK BB App iPhone app
Update your iPhone to the latest iOS version

Fix IKK BB App on iPhone unable to connect to server/internet connection issues::

To resolve IKK BB App network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix IKK BB App black/white screen (blank screen) on iPhone:

Follow the IKK BB App iOS app troubleshooting guide Here →

IKK BB App Android App Issues and Solutions

Fix IKK BB App not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent IKK BB App app issues:

Force Stop the IKK BB App App
1. On android, goto "Settings" » click IKK BB App app. » click "Force Stop".

Update IKK BB App to the latest version on PlayStore

Clear IKK BB App App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "IKK BB App app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch IKK BB App.

Fix IKK BB App unable to contact server/ IKK BB App internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click IKK BB App » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got IKK BB App » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch IKK BB App on android.

Solve IKK BB App black/white screens issue on Android:

Follow the IKK BB App android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at IKK Brandenburg und Berlin, developers of IKK BB App.

About this app

Hier können Sie Ihre Krankschreibung fotografieren und hochladen, Bescheinigungen einreichen oder direkt mit unserem Kundenservice in Kontakt treten. Mit der IKK BB App können Sie unsere Online-Services bequem von Zuhause oder unterwegs nutzen. Der Schutz Ihrer Daten ist uns als Ihre Krankenkasse besonders wichtig. Erledigen Sie Ihre Angelegenheiten zukünftig mit unserer App. Weitere mobile Services werden fortlaufend zur App hinzugefügt. Daher achten wir bei allen Angelegenheiten auf eine sichere Datenübertragung, die wir mit einer Zwei-Wege-Authentifizierung (SMS-TAN-Verfahren) sicherstellen.