USA Swimming Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with USA Swimming. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact USA Swimming. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 3 Customer Service Reviews 😭😔💔
Absolutely horrible
by Bh1cqx
The new website and app are a huge step backwards in all aspects. I don’t know why DeckPass was replaced by this, but I guess it’s not for the purpose of improving customer experience.
Ok- that wasn’t easy!
by Trishki
Finally got my swimmer registered, whew! Not intuitive or clear, the “help” articles for assistance are not jiving with the registration process I went through. Finally logged in, looking for the deck pass features and there’s literally nothing left of an app that actually worked. Hmm…seems like someone subscribed to “if it ain’t broken, break it.“ so disappointed in USA swimmings ability to get this right. Was it rushed out before registration season? Another year of getting it right might have saved a bunch of egg on USA swimming’s face. Please bring back the features from Deck Pass!
Avoid it if you can
by Zyakster
All the bad reviews about this app are true. My wife and I spent hours after hours just to register our kid as a athlete and us as officials. It feels like going through an obstacle course trying to do any single task. I was a IT solution consultant/architect for decades before retired. This app clearly doesn’t have an architecture at all, poor flow of interface. Worst of all, lack of proper database integration. It’s like pile a bunch of sticks and plywoods, nail them together. And call it a house. The project manager and developer team need to be shown the door. The company needs to find real professionals.
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- Pulling issues faced by users like you is a good way to draw attention of USA Swimming to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- If you are a USA Swimming customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using USA Swimming.
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