Il Gelato app not working? crashes or has problems?

Il Gelato Status

Last Updated on 2021-05-03 by Lints GmbH

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Common Il Gelato Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Il Gelato app on iOS and Android devices. Solve all Il Gelato app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Il Gelato iPhone Issues and Solutions

Il Gelato iOS app crashes, not working, errors
Il Gelato iOS app network issues
Il Gelato on iOS has black/white screen

Il Gelato Android App Issues and Solutions

Il Gelato has errors/crashing/not working
Il Gelato server network connectivity issues
Il Gelato has black screen

Il Gelato iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Il Gelato app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Il Gelato app crashes or not working on Iphone (iOS):

Close and restart the Il Gelato app on iPhone
Update Il Gelato app to the Latest Version for iOS
Uninstall and reinstall Il Gelato iPhone app
Update your iPhone to the latest iOS version

Fix Il Gelato on iPhone unable to connect to server/internet connection issues::

To resolve Il Gelato network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Il Gelato black/white screen (blank screen) on iPhone:

Follow the Il Gelato iOS app troubleshooting guide Here →

Il Gelato Android App Issues and Solutions

Fix Il Gelato not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Il Gelato app issues:

Force Stop the Il Gelato App
1. On android, goto "Settings" » click Il Gelato app. » click "Force Stop".

Update Il Gelato to the latest version on PlayStore

Clear Il Gelato App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Il Gelato app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Il Gelato.

Fix Il Gelato unable to contact server/ Il Gelato internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Il Gelato » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Il Gelato » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Il Gelato on android.

Solve Il Gelato black/white screens issue on Android:

Follow the Il Gelato android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Lints GmbH, developers of Il Gelato.