zoom university app not working? crashes or has problems?

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Last Updated on 2020-06-27 by Dandy, Inc.

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Common zoom university Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot zoom university app on iOS and Android devices. Solve all zoom university app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

zoom university iPhone Issues and Solutions

zoom university iOS app crashes, not working, errors
zoom university iOS app network issues
zoom university on iOS has black/white screen

zoom university Android App Issues and Solutions

zoom university has errors/crashing/not working
zoom university server network connectivity issues
zoom university has black screen

zoom university iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever zoom university app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix zoom university app crashes or not working on Iphone (iOS):

Close and restart the zoom university app on iPhone
Update zoom university app to the Latest Version for iOS
Uninstall and reinstall zoom university iPhone app
Update your iPhone to the latest iOS version

Fix zoom university on iPhone unable to connect to server/internet connection issues::

To resolve zoom university network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix zoom university black/white screen (blank screen) on iPhone:

Follow the zoom university iOS app troubleshooting guide Here →

zoom university Android App Issues and Solutions

Fix zoom university not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent zoom university app issues:

Force Stop the zoom university App
1. On android, goto "Settings" » click zoom university app. » click "Force Stop".

Update zoom university to the latest version on PlayStore

Clear zoom university App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "zoom university app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch zoom university.

Fix zoom university unable to contact server/ zoom university internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click zoom university » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got zoom university » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch zoom university on android.

Solve zoom university black/white screens issue on Android:

Follow the zoom university android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dandy, Inc., developers of zoom university.