Contact Golf Strike Support

by TheMuyLocoNC

Update: Dropping to 1 star. I just played seven games with a $10,000 entry, won four of them and placed second in the other three. Connectivity seemed good, so I risked playing a 40,000 coin entry and was booted before finishing the first hole. Developer now owes me well over 240,000 coins, just in entry fees, probably close to half a million if you count what I would have won based on my position at the time of being booted. This isn’t accidental, it’s flat out theft.

I’ve been playing for about two months now and love the game, I have spent probably $30 on gems, no issues with the purchases.I have 1 GB fiber Internet Service and a top of the wind Wi-Fi hub, never have any issues with interruptions in service and never get bumped from any of the games I play, except this one. It’s quite clear they disconnect you from games either because their server is completely unreliable or to take your coins, there is no third explanation. At this point, I would say they owe me about 200,000 coins off of disconnects that are all happening at their end. Of course they will come back with some garbage reply saying I’m being disconnected at my end, but that is patently false. It happens with such regularity, that I find myself afraid to play the higher cost courses, as I know I will be disconnected and lose my entry fee. Get it fixed, stop the intentional disconnects, I don’t really care which it is or you can kiss my purchases goodbye.

by Tp3LSU

I have now lost $3,000 gold coins from tournaments I begin playing and randomly get booted from during the first hole. Not the second or third, the first one, every time. This has happened four times in the past week and when I contact customer support they blame it on my internet connection. They refused to give me my gold coins back that I continue losing for no apparent reason because they are not liable for this issue and then blame me for it. Your game is so perfect that it can’t ever mess up? How is it always the customers fault when the best support they can give me is someone who has no clue what happened emails me that they guess it was my internet connection. You’re guessing? No, this is a fun game but the lack of respect given to players is ridiculous.

Update: I have now been kicked for no reason about 7 times since and their response is to take a screenshot? How do I take a screenshot of the connecting screen as it kicks me back to main menu? What do you think I’m trying to pull here? I’m asking for my free in-game money back, not the keys to Fort Knox. Your game kicks me out randomly and the only help I get is pointing the blame at me? The way you try to shift blame is sad from such a large corporation.

by Schmitty1040

Connection Error….Connection Error! More than half of my games are lost because of your Connection Error and because of this I lose all my coins? I’ve lost 100’s of thousands of coins because of this issue not to mention how many lucky shot bonuses I’ve gotten but not awarded because of your stupid connection error! It’s not on my end either as my son plays his Xbox games daily and has never lost connection while playing! I spent a lot of money on this game and will not spend another dime until you fix this issue and if possible give me what I’m owed for your connection issue that you took from me! Don’t download this game!!!

Just got done reading other reviews and it’s kind of sickening to see that everyone else is having the same Connection Error but the makers still say it’s on our end and not theirs? Get your head out of your butts and fix this issue or find something else to do because you obviously can’t accept blame for shotty connection issues!