Contact MARVEL Strike Force Support

This is a game that requires spending quite a bit of money if you want to keep up. I really enjoy this game, but their customer support is callous in their attitude as they rip you off. Their new web portal has opened up, giving you a new venue to spend money with them. They charge on their own website with this method which allows them to charge you directly without having to go through ApplePay or AndroidPay. This maximizes their profit. Their enticement to get you to spend this way is in giving you vast bonuses by using the web portal. I decided to drop $50 on this silly little free game because of the amount of extras offered when spending in this new manner. Their system glitched and told me that I needed to purchase the offer I wanted in-game. I contacted customer “support” several times to tell them that I wanted to purchase my offer vie the web portal for the extra bonuses, not in-game. They repeatedly told me I’d have to purchase it in-game first. I did, then asked if I could be compensated the extras “Web UPCs” that I was promised for dropping $50. They simply kept repeating “purchase it in-game first”. When I informed them that I had and that I just needed the extras, they promptly told me that they gave me all the advice that they were going to give me. They already told me to make the purchase in-game and we’re not prepared to address the matter any further. The long and short if it is this, MSF will not support its players who spend money.

I’ve played MSF for just over 2 years now and I feel like the gameplay and art is fantastic, but unfortunately that is ruined by the money hungry company that believes that it should only be played by those who have an absurd amount of disposable income. In order to even barely keep pace with the constant stream of new characters, you’ll need to dig deep into your wallet, as any event Scopely releases will not be enough to unlock them as a free to play player. This would be fine if new characters weren’t essential to progression, but as the power creep is very real, you’ll find yourself falling far behind to the whales who throw thousands of dollars at this game. Whales control the game in every aspect outside of raids. Want to get character shards out of Blitz? Well, expect to get about 25-30 max, since the whales will always be in the top 10%. What to be #1 in Arena? Best be busting out that credit card! If your alliance isn’t a group of whales, don’t even think about a rating beyond the lowest levels of Platinum. The events are a joke for FTP players, and the offers are so grossly overpriced that you’d be a fool (or rich) to buy them. In the end, the game is pretty fun if you play it casually, but if you have any interest in seeing end game content, you’ll be spending a ton of money or a lot of years grinding away. By the time you grind out a “meta” team to usefulness, that meta has been long dead for months.

Due to this game always being super buggy, and since the last update that keeps me from using WiFi. I am going to have to give this (1 Star). I’ve been playing this game for almost a year. I’m almost at max level with almost the whole roster of characters unlocked. So yes I’ve enjoyed it. Can this be fun? Absolutely it can be, and super addicting too. But the devs are lazy and greedy. Also the lack of customer support is frustrating and disappointing, as they will often ignore most issues. This game will mess up any character development with serious lag issues that will cause the game to do things that you may not want to. And resources are very scarce, unless you decide to pay the overpriced pay to win offers. Even if you decide to pay for stuff. Beware as this game seems to bait you into using your resources without you wanting to. When there are sales, drop rates become nonexistent. So if you don’t mind using up all your data due to game breaking bugs that (won’t let you use WiFi) on a data hungry app. This game may be for you. If you don’t mind losing valuable resources due to buggy issues that don’t get addressed, then play, it’s a lot of fun. If you like making in app purchases that have no value. Then by all means you won’t have any issues. Until this game becomes stable, and has the game breaking bugs fixed. I will give it the 5 stars it deserves. Sad to say it has to get 1 star.