The Source Status

Published by CoreNet Global, Inc. on 2024-02-03

CoreNet Global’s content app “The Source” delivers the most current,
relevant corporate real estate (CRE) related content direct to you. Download the
app and stay in-the-know on topics that are top of mind for CRE professionals.

I have a problem with The Source

Are you having issues? Select the issue you are having below and provide feedback to The Source.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Have a Problem with The Source – CoreNet Global? Report Issue

Common The Source Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot The Source app on iOS and Android devices. Solve all The Source app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

The Source iPhone Issues and Solutions

The Source iOS app crashes, not working, errors
The Source iOS app network issues
The Source on iOS has black/white screen

The Source Android App Issues and Solutions

The Source has errors/crashing/not working
The Source server network connectivity issues
The Source has black screen

The Source iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever The Source app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix The Source app crashes or not working on Iphone (iOS):

Close and restart the The Source app on iPhone
Update The Source app to the Latest Version for iOS
Uninstall and reinstall The Source iPhone app
Update your iPhone to the latest iOS version

Fix The Source on iPhone unable to connect to server/internet connection issues::

To resolve The Source network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix The Source black/white screen (blank screen) on iPhone:

Follow the The Source iOS app troubleshooting guide Here →

The Source Android App Issues and Solutions

Fix The Source not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent The Source app issues:

Force Stop the The Source App
1. On android, goto "Settings" » click The Source app. » click "Force Stop".

Update The Source to the latest version on PlayStore

Clear The Source App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "The Source app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch The Source.

Fix The Source unable to contact server/ The Source internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click The Source » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got The Source » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch The Source on android.

Solve The Source black/white screens issue on Android:

Follow the The Source android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CoreNet Global, Inc., developers of The Source.

100% Contact Match

Developer: Corenet Global Inc.

E-Mail: [email protected]

Website: Visit The Source Website

About this app

CoreNet Global’s content app “The Source” delivers the most current, relevant corporate real estate (CRE) related content direct to you. Download TheSource and stay in-the-know on topics that are top of mind for CRE professionals.