Contact mytonies Support
Published by Boxine GmbH on 2023-12-12 About: The mytonies App makes your Toniebox even easier to use!
Once registered, new
users can use the app to activate their Toniebox. Existing users can use the app
to access various features of their Toniebox, Tonies and Creative-Tonies content.
How to Contact mytonies Customer Service/Support
Listed below are our top recommendations on how to get in contact with mytonies. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact mytonies. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Boxine GmbH
73.68% Contact Match
Developer: Boxine GmbH
E-Mail: [email protected]
Website: Visit mytonies Website
Reported Issues: 3 Comments
By mnm0602
Still waiting
Nothing like a children’s toy that doesn’t work without app, which also won’t work without registration. I’ve been sitting here for 15 minutes waiting for a confirmation email about my new account. Checked the junk folder, checked the email (by trying to login) and confirmed neither are the issue. So I guess I’m waiting for the longest email transmission of 2022. Don’t worry it’s early so I’m sure someone else will surpass, but my kids hovering around me while I wait is just a fun experience. Do yourself a favor and take your gift receipt and return this, it’s junk.
By UniqueNameForAReview
Authentication issues
I can log into the website at will. I’ve logged myself out and back in to the website several times, manually typing in the correct email and password each time. If I use that same email address and password it fails authentication every time on the app so I cannot even set up a new Tonie. I’ve tried two separate iPhones and both apps fail. Application authentication needs some work.
By dad ak
Terrible app
The app doesn’t work and is very difficult to navigate. I’ve tried to set up the box many times and each time the application can’t complete it due to the app not being fully functional. Seems like a simple device that doesn’t require an overly complicated app, but the folks at tonies must not agree.
Have a Problem with mytonies? Report Issue
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Why should I report an Issue with mytonies?
- Pulling issues faced by users like you is a good way to draw attention of mytonies to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a mytonies customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using mytonies.
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