Dr Xpert app not working? crashes or has problems?

Dr Xpert Status

Last Updated on 2020-04-30 by AB apps corp.

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Common Dr Xpert Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Dr Xpert app on iOS and Android devices. Solve all Dr Xpert app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Dr Xpert iPhone Issues and Solutions

Dr Xpert iOS app crashes, not working, errors
Dr Xpert iOS app network issues
Dr Xpert on iOS has black/white screen

Dr Xpert Android App Issues and Solutions

Dr Xpert has errors/crashing/not working
Dr Xpert server network connectivity issues
Dr Xpert has black screen

Dr Xpert iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Dr Xpert app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Dr Xpert app crashes or not working on Iphone (iOS):

Close and restart the Dr Xpert app on iPhone
Update Dr Xpert app to the Latest Version for iOS
Uninstall and reinstall Dr Xpert iPhone app
Update your iPhone to the latest iOS version

Fix Dr Xpert on iPhone unable to connect to server/internet connection issues::

To resolve Dr Xpert network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Dr Xpert black/white screen (blank screen) on iPhone:

Follow the Dr Xpert iOS app troubleshooting guide Here →

Dr Xpert Android App Issues and Solutions

Fix Dr Xpert not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Dr Xpert app issues:

Force Stop the Dr Xpert App
1. On android, goto "Settings" » click Dr Xpert app. » click "Force Stop".

Update Dr Xpert to the latest version on PlayStore

Clear Dr Xpert App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Dr Xpert app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Dr Xpert.

Fix Dr Xpert unable to contact server/ Dr Xpert internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Dr Xpert » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Dr Xpert » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Dr Xpert on android.

Solve Dr Xpert black/white screens issue on Android:

Follow the Dr Xpert android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AB apps corp., developers of Dr Xpert.

Verified email ✔✔

E-Mail: android@avast.com

Website: 🌍 Visit Avast Antivirus & Security Website

Privacy Policy: http://www.avast.com/privacy-policy

Developer: Avast Software

About this app

Ensure full protection of your personal data and get detailed reports on your device operations: Wi-Fi connection speed, network scanner and traffic information. Enjoy the next generation protection system and ensure unrivaled security for your data with "Dr Xpert: security & utilities". Scan QR codes and PDF documents, and surf the Internet via an additional fast browser. "Dr Xpert: security & utilities" is your personal protection wizard. - After you subscribe, you can manage your account and turn off automatic renewal in Account Settings. - Your subscription is renewed automatically if you do not cancel it within 24 hours before its expiration date. - When you purchase DrXpert , your iTunes account is billed. - Subscription fees: 1 week - 6. 99$, 1 month - 27. 99$, 2 months - 54. 99$, 3 month - 79. 99$, 6 months - 89. 99$, 1 year - 99. - Account will be charged for renewal within 24-hours prior to the end of the current period. - Automatic renewals will cost the actual price shown in Subscription conditions section. - Any unused time left on your trial subscription will disappear if you upgrade to the paid version.