Now Support Reviews

Now Support Reviews

Published by on 2026-04-02

🏷️ About: Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand.


       


Is Now Support Safe to Use?

We Investigate the app owner's website (Servicenow.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
66.5%

😎 Positive experience
33.5%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 24 combined software reviews.

Is Now Support Safe?
Now Support appears generally safe, but use with caution.
33.5/100

  Safety Analysis »»

Is Now Support Legit?
Now Support appears legitimate, though exercise caution.
33.5/100



Read 4 Customer Service Reviews 😠💢

4.4 out of 5
Login required for instructions on creating login

This just about sums up my overall experience with SNOW. Would be nice if once the form saw my corporate domain it would redirect me to SSO. But as a consolation prize, being able to register for a ServiceNow ID with a clearly marked link would work.

Ok fine, I’ll click “How to create a ServiceNow ID —> Step by step instructions with screen shots.”

Nope, the how-to article on creating a login requires a login to view. Can’t even be mad, thanks for the chuckle.

Not sure why this is required to get support

NowSupport is mediocre, but I’m mainly frustrated that I had to download it in the first place. I use Now Support once or twice per year to quickly look at a record. Just let me use the desktop site on mobile.

Works for me

Finally an app that gives me access to my cases, change request and knowledge resources on the move. Love it.

Yes! Support on the go!

Great job!



Is Now Support Safe? 🙏

Now Support appears generally safe, but use with caution. JustUseApp Safety Score for Now Support is 33.5/100.
This assessment is based on our NLP analysis of 24 user reviews. Combined with the app store average rating of 4.4/5.

Safety Analysis

78.3% of users say app is safe 👍
78.3%

13% of users say app is risky 🚨
13%

8.7% of users have some concerns ⚠️
8.7%


Is Now Support Legit? 💯

Now Support appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Now Support is 33.5/100 .
This conclusion is based on analysis of 24 user reviews.

🔏 Privacy & Data Safety

Now Support collected the following data from you:

  • Data Linked to You:
    • Location
    • Search History
    • Identifiers
  • Data Not Linked to You:
    • User Content
    • Usage Data
    • Diagnostics



How was your experience with Now Support? Post a Review




Features

Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand.

Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people.

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc.

Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

Now Support Mobile lets you conduct key administrative tasks anywhere, anytime.

  Contact Support
Developer:
ServiceNow


Website: