Contact RoomScan Pro LiDAR floor plans Support
Company Name: Locometric
About: Professional floor plan scanning that works in every room. If your work requires
floor plans every day and you aren't using RoomScan Brick Mode, then you are
literally wasting time.
RoomScan Pro LiDAR floor plans Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Locometric
Verified email
Contact e-Mail: [email protected]
Privacy & Terms:
http://locometric.com/privacy.html
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3 Most reported problems 😔💔
No good for Xactimate
by Stve PA
I subscribed to this exclusivily for xactimate use as it exports in ESX.
Wall thinkness seems to default to 1/4" and cannot be changed that I can find. As a result wall thinkness in X8 is 1/4" and if you try and change that X8 prevents it due to overlap of area or block requiring a resize or move.
The next problem is the corners. They will be out by 1 or 2 degrees and the corner cannot be changed in X8.
If it's a simple square room both the wall corner and thickness can be changed/corrected, but who needs a simple sq room? It seems once the room deviates from a sq you lose the abilty to correct it.
It scans great, it's just the result for X8 is near worthless.
Not great
by Powdertransport
I paid for the old version of this app and it never really worked right and this seems to be a variation of the same. I scanned one small room and it was ok, but then trying to do a larger room led to crashing and tracking glitches. It can easily get thrown off by anything moving within the space which then leads to large errors that require rescanning. Ultimately a laser tape measure will get you better results more quickly. Don’t waste your time or your money.
Poor instructions
by Tyuikjhg
This looks like a really great app, and it probably is, but I can’t figure out how to work it. Of course it works differently on both my iPad and my iPhone. On the iPhone, I can’t figure out how to find the screen that has a little rotator that selects doors or windows. Actually, I can’t find it on the iPad either. It’s very easy to scan a room with my iPad just clicking on the walls, but I still don’t know how to add those doors and windows! I wish there was a tutorial. The little 10 suggestions at the beginning are OK but they show people adding doors but don’t say how to get to the screen. Very frustrating especially when you’re paying for it
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