BetterTogether: Weight Loss Reviews

by MeowaIicious

You can keep track of your weight, steps, stairs, and water intake. 36 of us at my work started using it for a group weight-loss challenge. What BetterTogether does not tell you or hides is that it will become completely useless after two weeks unless you pay. I would highly recommend using a different app unless you plan on giving that money. I also think it’s ridiculous that they don’t explain that upfront and easy to see way. shame on these developers considering it does not offer nearly as many options as similar appsThat cost less relying onBeing misleading to get people to use BetterTogether and then telling them you have to pay.

by Would Like To Be See My Group

I would like to think BetterTogether is a great idea but I have literally had it for not even a full day and BetterTogether will not load properly. Looking through past reviews this seems to be a very common issue. I am in a group with work friends in a challenge and it will not load and when I click on groups there is absolutely nothing there. I have tried everything and when I click back on the link that was distributed to us it says I’m already in the group but I can’t see the group. Would like to give BetterTogether a shot but not off to a good start seeing that it already has crashed and doesn’t work properly and I haven’t even been using it for a full day.

by SusaFsu

The overall concept is awesome and I’m sure BetterTogether is still evolving. But the few things that are wrong with BetterTogether easily become SO aggravating over time.

1. Nearly a week after our group was formed, I attempted to access the group’s stats. Instead I got the dreaded spinner in the middle of the screen for an entire day. After that, subsequent log-ins showed nothing—no group, no chat, not even the spinner. I could never get back into my group—even as I continued to receive push notifications about it.

2. When my friends ended up creating a new group for me to join (starting the whole challenge over again), I logged in only to get a prompt that my invitation link has expired—even though I’d joined the new group. Even subsequent log-in since then shows the same error.

3. Anytime I open BetterTogether by clicking on a push notification, none of the info appears—no chat, group, etc. Juuuust the spinner. I have to close BetterTogether and wait several minutes before trying again by directly opening BetterTogether .

4. For optimal utilization, it’d be great to be able to capture your weight daily as opposed to only once per week.

Finally, I initially tried to add all of the above directly in BetterTogether after receiving a prompt to provide feedback. After typing it all out and pressing send...nada. So frustrating!

by Jilliantaylor54729

I have been using better together for a year now. I used to love it and thought it was a fantastic tool however, since the update that requires you to buy pro, I have 0 interest in using it anymore. Without paying for the upgrade I can only enter my weekly weight and see chats. Literally everything else has been disabled. I tried to buy it and it said purchase successful (you should receive an email) which I never received and still have no access to the rest of BetterTogether . When the current challenge is over I will no longer be using BetterTogether!

by Albback

I’m going to start off by saying great app. However very misleading first off it doesn’t say in app purchase and it doesn’t tell you it’s a free trial when using BetterTogether . BetterTogether waited until I put together a challenge/team for a full week of using BetterTogether then send each and everyone on my challenge which is 12 members a email saying we have 14 days left before getting charged not truthful. I wished we were told upfront that it’s a free trial for a certain amount of days because if knew it was a trial we’ve could of decided right away if we wanted to continue using BetterTogether now instead of continuing to use it we’re going to look for another
Be honest with customers because this is a really good app but very misleading

by DarrenWLewis

Update, I hear this issue has been addressed in the new version.

My group tried to use BetterTogether, but adding friends was too complex. The link that gets sent doesn’t open BetterTogether . Instead it opens BetterTogether download page in BetterTogether Store. If you then click on “Open” it will brings up BetterTogether but does not ask you to join. The only way we have found to make it work is to actually close BetterTogether before clicking the link sent to you to join. In addition, the link sent in Facebook Messenger says, “Dynamic Link Not Found” below the actual link. That gives invitees the idea that the link is broken. Overall very difficult and disappointing to get up and running with BetterTogether.

by Cruisecrew2021

BetterTogether does a good job at providing daily goals and a means to track them while providing a forum for a group of people to challenge each other each day. But the medals awarded each day are glitchy in that sometimes when you meet a goal you don’t receive a medal in the medal count the next day which is frustrating because you are competing against others who did receive a medal. It’s no fun when you are behind in the medal count but when you actually should not be. If the driving force behind BetterTogether is to create a competitive environment to help motivate a group of people, then the developers need to improve on the award function of BetterTogether.

by Tonylafranch

I am still using BetterTogether for a current weight loss challenge however, my entire group agrees on the main issues. The data received from the health app (Google or Apple) only updates if you open the Better Together app. There has been a few times where I have no steps for an entire day due to this. It won’t update retroactively either. I feel like BetterTogether could use some stabilization before it can grow and be useful to a bigger audience. The data pulls slow BetterTogether down and seem to be manual. Not like most exercise apps that communicate or share data where it’s instant.

by Readertam

BetterTogether itself is good, but beware when you watch the plan video. A member of my group watched it and then spent 29 bucks for what they called a “plan.” Turns out it was some kind of powder. Would have been nice to know that up front. She also emailed her and offered her a premium plan (whatever that is) for a testimonial. That seems shady to me. Be careful before ordering anything.

I’ve only had BetterTogether for four days and it’s working fine and doing what it’s supposed to do. I’m hoping I don’t run into any of the problems others have had after a week.

by ClarityVeritas

I am updating my earlier review below based on my exchange with the solo developer of BetterTogether . They responded personally to explain what might have happened and to offer solutions. Apparently I was not supposed to see the ads/product placements with my PRO subscription, and there should have been a trial option for the PRO subscription.

I was impressed at the promptness, courtesy, and sincerity in their customer service. Hope BetterTogether can do well so if it works for your needs please support smaller developers!

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My initial review:

I couldn’t use BetterTogether without first paying the $40 annual fee, and then all the so called “tips” are just ad after ad for different wellness products and services. I was made to believe I could input and share my food journal with my friends, but all you share is weekly weight (which we were already doing by snapping pics of the scale and sharing in a group thread), steps taken, and water intake. My group tried this for 3 weeks and then decided not to use it because it was no different then our group chat. The interface is very basic for what you pay (eg, the annual fee for MyFitnessPal or the Fitbit app is the same but you can do so much more), PLUS there are free fitness videos. I wish I could get a refund, I truly feel scammed. I don’t understand the good reviews at all. Highly do not recommend.

by Deaton_45

I love the overall concept of BetterTogether . It’s working pretty well for my family and me in terms of losing weight together. The biggest and most annoying part of BetterTogether is you have to manually make sure your daily goals (steps/stairs/water) are uploaded. I have to go to fitbit and better together at the end of the day to make sure they’re in. We’re 7 weeks in and I’ve gotten in a pretty good habit of doing this but it just seems like a huge flaw that should be fixed. Or, at least you should be able to correct it the next day when you’ve synced your fitness tracker app and opened better together.

While those daily goals aren’t the main use of BetterTogether for me it seriously makes me so annoyed whenever I check the chat the next day and it says I didn’t get my goals because this seems like such an easy fix. I also think this being fixed supports the overall goal of BetterTogether supporting exercise and losing together, why have those functions when members who do get the goals don’t get credit for them in the group?

by NDee01

First of all, my new Fitbit charge 4 does not stay connected or share information with BetterTogether . Also, with the different life circumstances and not being able to input results after midnight, tracking daily goal progress is not accurate for everyone. For example, one of us works from 6pm-2am. It would be nice if we are able to change the challenge weigh-in day too. I do like BetterTogether and it’s daily goals but we mainly use it to keep track of our weight now.

by DragonGarrick

So far it has been a great app, been on it for a month with my friend. We are motivating each other to move it and lose it. I did not enjoy that I had my 14 day free trail and it was cut short on day 13.

What I did love was I contacted support and they fixed right away same day and offered me a discounted yearly subscription price. I will be doing the one time payment as I see this as being used in the long run.

Since starting I was 284.4 and within a month I’m at 273 even. I know it’s not a lot for some people but for me that’s a lot as I’ve always struggled with commitments. Throughly enjoying BetterTogether, great for working with friends especially when we are long distance!

by Kjr12521

Overall BetterTogether works well and certainly encourages regular exercise and a good diet. The interface is ok, sometimes a bit quirky in the way it communicates with the phone or Fitbit and finding things is not always intuitive or easy to find until you learn where they are. Sometimes it has had connectivity problems but it never lasts long and hasn’t happened in several weeks. The developers work hard to keep BetterTogether working well and one always appreciates their quick responses to problems. The adds are too intrusive and just beg to be accidentally touched. I don’t mind adds in a free app but these just don’t feel right. I would love an option to pay a few dollars to eliminate them. BetterTogether is definitely helping us reach our weight goals so I will definitely gift the developers at some point for their work in providing BetterTogether . The simple app has a little learning curve but once that is done it works very well.

by Manic 99

BetterTogether booted me off, I went through the steps to reset my password and it keeps bringing me back to the get app page, then to a sign in page. No where does it say to put in a new password, only the old one. Vicious cycle that won’t let me reset password. Very frustrating. I’m in a competition and I will be automatically disqualified if I can’t login. Help!
UPDATE … with in 24 hours of my first review, steps to reset password was fixed and I was able to reset. Thank you for your emails and fast response!

by Su1236543789

BetterTogether itself is sleek, easy to use, but what really impressed me what the customer service.. I was having an issue getting a couple people to join my team ( they are in different countries so App Store variances) the Better together team fixed it for us so we all managed to join one group, and their follow up was awesome..
Definitely recommend!

by Celeste4ever

Family of eleven (brother, sisters and their children) enjoying the group chat options as well as a daily stat competition. We are doing a 26 wk competition, on wk 5, everyone loves how user friendly it is. Yet even better when someone forget to log weekly weight you can email the customer service and they edit it! For me the response had been with hours. Great job on BetterTogether !!!!!

by Ally19

Our family wanted to do a weight loss challenge to get back in shape and loss all the Covid weight we gained. We were going to have someone do an excel spreadsheet to get everyone’s information but this is way better. We can see each other’s progress, motivate/crap talk each other and it also has the added challenges of steps, floors and amount of water drank a day. It is a little extra motivation to help.
This a definitely a good app to use with family or friends.

by Gina-Group Health

I’m doing a group weight loss challenge for 3 months. BetterTogether is a great way to stay connected with each other. It holds us accountable for daily water intake, steps and our weekly weigh in. If you have a fit bit or Apple Watch it adds your steps. Otherwise you can manually add them. It also converts any exercise into steps so you can see your daily and weekly progress. It’s easy to use and motivating to be connected to others!

by Kimberly B71

I have been very impressed with the wonderful customer service I have received from Better Together’s team, especially from Danny - I couldn’t be more satisfied. Better Together has made it possible for my friends and I to stay connected and committed to our goals - thank you!

by GC Fla

My friends and I started using BetterTogether about 6 weeks ago. At first it seemed to have some bugs but after reaching out to Better Together that have heard our suggestions and / or already had the upgrades in the works. Love that you can hook Fitbit to it.
All in our group have definitely enjoyed our friendly challenges and are on our way to feeling Better Together.

by LeDazzled

BetterTogether has been fantastic! Are used to not exercise at all. Now I’m walking over 10,000 steps every day! That’s only in a weeks time!
It has motivated my entire family and not only that. Everyone I talk to and tell about it they get really excited and want to learn more about BetterTogether . It is fantastic! If you have not try it give it a go! You will be motivated and it will be an exciting time! And you will discover strengths that were in you that you didn’t even know you had😎✨✨✨