Contact Bento Support
Company Name: Bento Ltd.
About: Hello, Cayman Islands! Hungry? Need essentials? Bento's here for you!
Whether
it's food, pharmacy items, pet products, or package deliveries, Bento is your
ultimate solution in the Cayman Islands. From satisfying your cravings to
delivering everyday essentials, we've got you covered.
Bento Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Bento Website
Privacy Policy: https://hello.bento.ky/privacy-policy
Developer: Bento Ltd
3 Most reported problems 😔💔
Poor App, Poor Service
by LostFoodFiles
If you want your food to be sitting at a restaurant and waiting for a half an hour then be my guest and use this wonderful app. You can even call the restaurant to check on your dinner and they will let you know that your food has been ready and they are waiting for someone to collect; wonderful Benny Bag will update and say that the driver is waiting to collect it.
When this app launched it was such a wonderful tool, blessing the island with superb service and wonderful delivery manner however, since they have decided to become greedy and oversell, you will be served cold food after waiting for a distasteful amount of time.
ABSOLUTELY UNPROFESSIONAL
by Sammi4u2nv
2 strikes against them:
The first was when I ordered for delivery, utilized their chat services to change my order from ‘delivery’ to ‘pickup’. The chat services they provided doesn’t actually correspond with the drivers. As such my food was still collected (despite my changed instructions) and delivered to an empty house.
The 2nd instance, was order food from a vendor the clearly stated that it is OPEN on the app. My order was made, the app (BENTO) charged my card. 20 minutes later I get correspondence from bento advising that the restaurant merchant is closed for services on that day and that I have to now wait 5days for refund. That is NUTS.
If you would like to eat cold food
by BLLLL012
We ordered our food 1.5 hours ago. The driver is nowhere to be found, the app doesn’t know when food was picked up, doesn’t show where the driver is. If we simply take a taxi it’s only 15 minutes drive. But after many texts to customer service, they finally indicated the driver pick up the food, and it was 45 minutes ago. I wish I knew and never used this app. It ruined our vacation.
Have a Problem with Bento: Food Delivery in Cayman? Report Issue
Why should I report an Issue with Bento: Food Delivery in Cayman?
- Pulling issues faced by users like you is a good way to draw attention of Bento: Food Delivery in Cayman to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Bento: Food Delivery in Cayman customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Bento: Food Delivery in Cayman.
