Contact Claro Pay

Contact Claro Pay Support


Company Name:

About: Claro Pay la nueva app de Telcel que te facilita pagar, retirar, enviar y
recibir dinero desde la palma de tu mano. Con la app de Claro Pay puedes:
– Recargar Tiempo Aire y pagar tu plan celular (Telcel, Movistar y AT&T) –
Pagar las facturas de tus servicios de luz, agua, gas, internet, telefonía,
movilidad, productos de catálogo y hasta pagos gubernamentales – Agregar
cualquier tarjeta bancaria para recargar Tiem.



Claro Pay Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Claro Pay Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of América Móvil



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Claro Pay Website

Privacy Policy: https://mx.claropay.com/aviso-de-privacidad

Developer: Telcel, Radiomovil Dipsa S.A. de C.V.




Privacy & Terms:

https://bit.ly/TyC_CP1



Can I trust Claro Pay app?

Protect your data and wallet. We investigate the developer's website (Youtube.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.8 out of 5

Una vergüenza de servicio

2025-01-02

by Desertatin

Recibí este correo con el número de servicio al cliente a las 9 pm, horario de Hermosillo, Sonora. Ya estaban cerrados. ¡Qué vergüenza de servicio! Mal información o nula en el uso de la tarjeta claropay inbursa

La mala atención al cliente de las compañías Claro, incluyendo Telmex Infinitum, que roban a los mexicanos con DSL de menos de 500 kbps es inaceptable. ¡Qué horrible atención al cliente!"

Fatal

2025-01-03

by Aleysa.97

Siempre que quiero hacer el pago se congela el app y se sale

Son unos genios

2025-01-04

by Enrique Raphaël Page Pérez

Son tan genios que te envían un mensaje de celular para dejarte entrar a la app en la que pagas tu servicio de celular. Por lo mismo, ahora sigo esperando el mensaje que nunca me llega porque aparentemente… no he pagado mi celular. Zoquetes 💀




Have a Problem with Claro Pay? Report Issue




Why should I report an Issue with Claro Pay?

  1. Pulling issues faced by users like you is a good way to draw attention of Claro Pay to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Claro Pay customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Claro Pay.


Alternatives