Are you having issues? Select the issue you are having below and provide feedback to Screen Recorder.
- The app requires payment to use the Facecam feature.
- The payment requirement is not clearly stated upfront, leading to frustration for some users.
- Some users may not be able to afford or be allowed to pay for the app, limiting their ability to use the Facecam feature.
Complete guide to troubleshoot Screen Recorder app on iOS and Android devices. Solve all Screen Recorder app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sanders Mason, developers of Screen Recorder.
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StartRec is compatible with all iPhone / iPad devices with iOS 11 and above. - Unlimited screen recording time as your device allows. - Resolution when shooting video: HD-1080P, HD-720P, 480P, 360P. - Frame rate when shooting video: 60 frames per second, 50 frames per second, 30 frames per second, 25 frames per second, 24 frames per second. -Transmission rate when shooting video: 12 MB, 8 MB, 6 MB, 5 MB, 4 MB, 3 MB, 2 MB, 1 MB. - Edit the position and size of the Face Cam reaction. - Add videos from your gallery to insert your Face Cam reaction. - Increase your playback speed: Normal 1. 00x, Low 0. 20x and Height 4. 00x. - Size your video for different purposes: 1: 1 4: 5 16:18 16: 9 9:16 5. 5 '' 5. 8 '' 3: 4 4: 3 2: 3 3: 22: 1 1: 2. - Change the background in different colors of the palette. The weekly plan costs $4. 99 / Week, this plan comes with a 3 days free trial period. (This is an old plan and it is not used any more. * Subscription payments will be charged to your iTunes account at confirmation of your purchase and upon commencement of each renewal term. The subscription plans are renewing automatically but you can cancel them at any time. * The subscription plan duration is one month and it costs $19. 99 / Month, this plan comes with a 3 days free trial period. Please note: any unused portion of a free trial period (if offered) will be forfeited when you purchase a premium subscription during the free trial period. You can cancel your subscription or free trial in the iTunes settings at least 24-hours before the end of the free trial period. Subscription with a free trial period will automatically renew to a paid subscription. The cancellation will take effect the day after the last day of the current subscription period and you will be downgraded to the free service. The subscription plan is renewing automatically but you can cancel it at any time. * StartRec provides 2 subscription plans. Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. Please before using Screen Recorder - StartRec and subscribing to StartRec Premium read and accept our Privacy Policy and Terms of use. Also you can capture your reaction using the Face Cam function and easily edit your video files. Using the StartRec app you can record the screen of your device with sound. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. Upgrade to premium version to get unlimited full access to all premium features! If you need help or just want to leave a feedback please fell free to contact us on the website or email.