Swiss Life-Planer app not working? crashes or has problems?

Swiss Life-Planer Status

Last Updated on 2020-03-18 by Swiss Life AG, Niederlassung für Deutschland

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Common Swiss Life-Planer Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Swiss Life-Planer app on iOS and Android devices. Solve all Swiss Life-Planer app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Swiss Life-Planer iPhone Issues and Solutions

Swiss Life-Planer iOS app crashes, not working, errors
Swiss Life-Planer iOS app network issues
Swiss Life-Planer on iOS has black/white screen

Swiss Life-Planer Android App Issues and Solutions

Swiss Life-Planer has errors/crashing/not working
Swiss Life-Planer server network connectivity issues
Swiss Life-Planer has black screen

Swiss Life-Planer iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Swiss Life-Planer app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Swiss Life-Planer app crashes or not working on Iphone (iOS):

Close and restart the Swiss Life-Planer app on iPhone
Update Swiss Life-Planer app to the Latest Version for iOS
Uninstall and reinstall Swiss Life-Planer iPhone app
Update your iPhone to the latest iOS version

Fix Swiss Life-Planer on iPhone unable to connect to server/internet connection issues::

To resolve Swiss Life-Planer network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Swiss Life-Planer black/white screen (blank screen) on iPhone:

Follow the Swiss Life-Planer iOS app troubleshooting guide Here →

Swiss Life-Planer Android App Issues and Solutions

Fix Swiss Life-Planer not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Swiss Life-Planer app issues:

Force Stop the Swiss Life-Planer App
1. On android, goto "Settings" » click Swiss Life-Planer app. » click "Force Stop".

Update Swiss Life-Planer to the latest version on PlayStore

Clear Swiss Life-Planer App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Swiss Life-Planer app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Swiss Life-Planer.

Fix Swiss Life-Planer unable to contact server/ Swiss Life-Planer internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Swiss Life-Planer » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Swiss Life-Planer » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Swiss Life-Planer on android.

Solve Swiss Life-Planer black/white screens issue on Android:

Follow the Swiss Life-Planer android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Swiss Life AG, Niederlassung für Deutschland, developers of Swiss Life-Planer.

About this app

Der Swiss Life-Planer unterstützt Sie bei der Ermittlung des persönlichen Bedarfs und der Planung der individuell empfehlenswerten Vorsorgemöglichkeiten. Eigene Vorsorge wird immer wichtiger, zum Beispiel für den Fall der Berufsunfähigkeit. Zusätzlich können schnell und einfach Leistungen bzw. Beiträge der entsprechenden Swiss Life-Lösungen berechnet werden.