Contact Silhouette Go Support
Company Name: SILHOUETTE RESEARCH & TECHNOLOGY LIMITED
About: Silhouette Go allows you to be more mobile than ever. Use your Silhouette
cutting machine in any room or on the go with just your mobile device.
Silhouette Go Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: support@silhouetteamerica.com
Website: 🌍 Visit Silhouette Go Website
Privacy Policy: https://www.silhouetteamerica.com/legal#privacy-policy
Developer: Silhouette Research & Technology Ltd
3 Most reported problems 😔💔
Used to Love this App…
by MrsFaFo77
Since I’ve changed to using an iPhone I’ve had nothing but problems. Glitching, missing designs and purchased content, adding text half the time disappears and a lot of the time I’m not able to move or adjust the sized if the font. Hours and hours of work gone no where to be forums again. Extremely frustrating and feels counter productive. And unfortunately, I’ve had issues also with losing connection in the middle of cutting design and or shotty cut work because the app from a pic in the camera or a JPEG file doesn’t trace nor cut a clean design. I would show the mess but it’s just too frustrating. I’m really disappointed in this whole thing it’s been a waste of my time and money, I used to love this App.
Useless
by SNCPR
This app needs a major upgrade on it ability to design just as you would on Silhouette design space on the computer. If compared this to the Cricut app I would have to say Silhouette just doesn’t compare whatsoever! You simply cannot design on this app nor does it give you options to do so other than the very minimal. With the Cricut app you have the same functionality and option that you have in their Cricut design space with all the design features and fonts you have on the computer, along with a very nice setup and it’s just easy to use. You can still design on the go on you phone or iPad when you don’t have access to your computer. This app does not give you the option to do that. Just very basic with a minimal options to use. This app just doesn’t even come close to the Circuits app!!
Kinda disappointed
by BaiLynnE
Yes I love the Silhouette Cameo 4 it’s amazing; although I’m having difficulty relating to the app available for the Silhouette. I would like to have a more graphic designer friendly version—pertaining to situations where I might not be near a computer and would like to work on a project, while traveling or away from the office. If we could get a creative mode version of this app it’ll be top tier, like their products are😊
They need more choices on pictures we can use instead of having to upload them manually. I’d appreciate if I can design from the app instead of having to do it from a computer then save it and then print from the app… it’s too much work to keep up with. And I need more design choices and illustration features
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- Pulling issues faced by users like you is a good way to draw attention of Silhouette Go to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Silhouette Go customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Silhouette Go.
