Contact Silhouette Go

Contact Silhouette Go Support

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About: Silhouette Go allows you to be more mobile than ever. Use your Silhouette
cutting machine in any room or on the go with just your mobile device.



How to Contact Silhouette Go Customer Service/Support

Silhouette Go Contact Information

Listed below are our top recommendations on how to get in contact with Silhouette Go. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Silhouette Go. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



100% Contact Match

Developer: Silhouette Research & Technology Ltd

E-Mail: [email protected]

Website: Visit Silhouette Go Website








Reported Issues: 3 Comments

4.4 out of 5

By All4u3


Useless! Need an upgrade

This app helps me literally do nothing! This is not a very in-depth way to design and cut. I guess this app is basically just for designs that you want to purchase and cut from the app, because trying to design your own photos and files to cut, this is absolutely terrible. I thought the silhouette cameo was a high-end product which is why I purchased it, but this app is’s for a kindergartener. Silhouette if you are seeing this review, you need to do better! This app needs to be redesigned. It would be great if you can get all of the same features from the actual desktop program and fit it into the app. If you can fit all of those features in it I’m pretty sure all of us silhouette users wouldn’t mind paying a couple bucks for the app to get the whole program. Just food for thought. Also I paid for the whole business edition programming for my desktop so that would be nice for it to identify my account when signing in and give me all of those features.



By Sparkme


No FONTS and cutting issues

I’m not sure why Silhouette would release an application that doesn’t at least give you access to a couple font types with welding and shadowing options. This is 50% of the jobs I cut and the app just does allow for this. I went online and bought several font sets from their website and they won’t even pull up. Also bought other images that never showed up in my library. As far as cutting goes, they have bugs, every other cut I made, the machine decided after the cut was done to just do random cuts and the only way to stop it was to turn off the machine. I had to be ready to pull the blade out so it wouldn’t get ruined. I’ve owned 4 silhouettes and cut on my machine daily. I know how to use the software so coming from someone who’s not a novice, I found this app to be severely lacking and a disappointment. I was running the app from my iPhone 11 and my iPad Pro 11 which is brand new with all the firmware updates done.



By Mhughes1971


I prefer Silhouette, but Cricut App is way better!

I have always been pro Silhouette Cameo. I have the Business edition of Silhouette and I love it because I can use it to design files to use with my Glowforge Pro. Unfortunately, this app is useless. A lot of the time when I’m designing, I’m doing it on my iPad in the evenings while watching t.v. with my husband. I currently have to use Canva and Procreate since I can’t design in the Silhouette GO app. This app is pretty much useless for designing. Silhouette America you need to do better. I’ve always thought Silhouette Studio was way easier and more user-friendly than Cricut. But Cricut is light years ahead of you when it comes to their app and the design capabilities within the app. It’s 2022! You need to get with the program Silhouette America and design an app where designers can use your program to design svg files from anywhere and on any device. Your replies to comments keeps stating that you think people will like the new changes coming to the app. Well, when is that actually going to happen? You’ve been saying this for a while now. I don’t want to switch over to Cricut, but it’s almost as if you are forcing your long time loyal customers to do so. Please, please, please make an app that customers can actually design in that syncs to their accounts on their desktops. We would all appreciate that and remain loyal customers.




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