Contact NDI HX Capture Support
Company Name: NewTek
About: Much of the desktop video revolution can be traced in the history of NewTek. Since founding NewTek
in 1985, Tim Jenison has led the way in
Headquarters: San Antonio, Texas, United States.
NDI HX Capture Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with NDI HX Capture. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact NDI HX Capture. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of NewTek
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Get Pricing Info for NewTekContact NewTek! Or Contact Support
Need help using NewTek? Try their Help Center now!
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Read 3 Customer Service Reviews 😭😔💔
Poor Performance of a great Isea
by Usdcarbon
Poor Performance for a great Idea, I’m tried it with 260 Mbps down and 29 Mbps up, the app has lag and stuttering to the point that it’s not usable at all, I will not recommend to use this to do any streaming too expensive and it doesn’t deliver what they offer.
Your battery will drains so fast that you won’t be able to use this app for more than and hour without have to recharge which is an inconvenient.
You Better buy “Shoot - camera fees” cheap and reliable as the connection is made through your logging cable, I have use it for 2 iPhones as cameras as the same time and works perfect, you will gain so much screen view without being concern about performance issues, highly recommended.
Cash grab
by Vdub144
What I want: stream iPad output to NDI.
What I got: expensive and abandoned app that doesn’t work on iPad, only iPhone, and seems to force drop every few minutes.
I’ve probably spent over $60,000 with NewTek since my OG Tricaster. I feel like this isn’t the same company ignoring its products and customers like this. I was frustrated that my iOS app got pulled after paying $20 for it, so I bought Mark Gilbert’s. This now just seems like this is Newteks new business model - abandoned products. Did you know it is cheaper to keep a customer than to find a new one?
Not working with OBS
by Ericazdo
I dropped my sweet $10 hoping to solve an issue, 2 days installing/uninstalling drivers and nothing, the stream show up in NDI studio monitor and even NDI showed up as a source on OBS but in source name my iphone never showed up. Worthless, tried to find solution online and nothing, a lot if people having same issue. Windows 10 laptop.
Have a Problem with NDI HX Capture? Report Issue
Why should I report an Issue with NDI HX Capture?
- Pulling issues faced by users like you is a good way to draw attention of NDI HX Capture to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a NDI HX Capture customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NDI HX Capture.
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