Contact NDI HX Camera Support

by GrayStag

I purchased this app exclusively because it said that it will transmit video in 4k@60fps. Upon downloading NDI 5, it’s only recognizing video stream in 2k@30fps. On top of that, I can’t record video even in 2k@30fps without SIGNIFICANT lag. The only way to stop the lag is to switch to low bandwidth mode.

I have an iPhone 13 Pro Max, a high-end gaming laptop, and as well as a gigabit fiber optic internet connection. I know my phone is capable of recording 4k footage @ 60fps and that my laptop and internet is more than capable of handling the bandwidth. PLEASE look into this! If I’m paying for an app, I expect it to work as advertised.

by Usdcarbon

Poor Performance for a great Idea, I’m tried it with 260 Mbps down and 29 Mbps up, the app has lag and stuttering to the point that it’s not usable at all, I will not recommend to use this to do any streaming too expensive and it doesn’t deliver what they offer.

You Better buy “Shoot - camera fees” cheap and reliable as the connection is made through your logging cable, I have use it for 2 iPhones as cameras as the same time and works perfect, you will gain so much screen view without being concern about performance issues, highly recommended.

by BeastBas23

I literally just bought this for Streamlabs OBS and it lags really bad. I have solid internet and I stream on a daily basis with a nice PC setup. For the price this product should offer a usb to pc connection. For just straight reliance on wifi I would not recommend buying this. Waste of $20. I want my money back. Like seriously don’t buy. It’s sounds great but the performance is horrible. I have an iPhone 11 Pro as well so the quality should be amazing. Literally like a 2 sec delay compared to my Logitech c922.