Contact Bitdefender VPN Support

So this came with the antivirus package and after switching from kaspersky their vpn will not connect to my works wifi and there is nothing I can do to fix it after going through bitdefender support. This wouldn’t be a big deal except that kaspersky vpn can connect, nord vpn can connect, proton vpn can connect. So to be selling a service that is more finicky than any other would also make one wonder where else can it not connect and become 100% useless. They seem to have more support articles on connection issues than others too so doesn’t look like it is just me.

BATTERY DRAINS LIKE CRAZY. After just two days I had to delete the app because the battery analysis showed that it drained 50% of the battery effectively reducing the time I can use my phone by half, EVEN WHEN VPN IS OFF AND APP IS CLOSED. For whatever reason connecting via VPN continuously switches between your homes Wi-Fi and LTE. Finally, it reduces your WiFi speeds by half, at home its no big deal, half of 200mbps is still plenty, but when your traveling (when you really need the VPN) it takes your 20mbps connection and makes it 8-12, making your internet almost unusable.

When I use the VPN and check my ip address it shows that I’m being connected to G-core S.A. If you look at this company it shows that it’s a high risk for fraud as well as showing it’s a network sharing device? Not only is not defender sending my traffic through fraudulent ISP but it’s also NOT a vpn service, it shows as network sharing device not vpn. This is the second time contacting them and the first time I asked about it they said they couldn’t do anything about it?