NJ E ZPass Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: NJE-Z Click to view
Website: 🌍 Visit NJ E-ZPass Website
Privacy Policy: https://www.ezpassnj.com/en/other/privacy.shtml
Developer: Conduent, Inc
19 Most reported problems 😔💔
try to speak to someone at nj ez pass forget it .
I need to give you my new master card number. How can this take place. I have tried to call but no one ever answers. Very fru... Show more
EZPASSNJ - link to reset password is not working. Why?
Easypass Nj is not working..they dont answer phones and website doesn't work .
received confirming letter on Nov 24 that returned tags were received. Received statement showing credit of $40.86 was due me. ... Show more
I forgot my username and password and need to access my account to do an update
Trying to update my credit card information.Send instructions please.
Would like to update my credit card information.Please send instructions.Thanks
Terrible service. Cant get anyone on the phone
I'm trying to enroll in the Senior Discount program. The online enrollment app will not enroll my license with the new transpond... Show more
Tried to call, tried email. No connection whatsoever. Very discouraged but you don’t have any trouble taking a $1 every month. S... Show more
cancell my njezpass. Account # 30001200989in Clifford Nelson name. Your service is terrible. Been on the phone and computer for ... Show more
I received an email that I would be receiving new tags as a replacement for my existing tags. This was on Aug.24th. I have not r... Show more
Hi, On July 15 my car went through the E-ZPass somewhere between exit 18 and Newark without having the transponder on the winds... Show more
Hi, On July 15 my car went through the E-ZPass somewhere between exit 18 and Newark without having the transponder on the winds... Show more
I HAVFE AN ACCOUNT WITH E-Z PASS .. CAN'T GET ON THE WEB SITE AND IT'S IMPOSSIBLE TO GET ANYONE ON THE TELEPHONE !! WHAT IS GOIN... Show more
Bullies
by Trmitch813
Ez pass is a bunch of bullies ...I was just in a dispute with them they could care less your situation. I have had a replenishing account for a decade no issues and my bank freezes my account for a fraudulent activity which unknowingly stops my ez pass account from replenishing. Instead of them bei... Show more
Terrible
by Hddulfixhddyxuxufudjcfhf
The app can mess up and charge you double the amount you’re trying to replenish by. And when you send them a message about it, they never get back to you. Try your best to avoid ez-pass anything
Edit after developer response: I did create a service request on the app, no one responded. It’s ... Show more
Doesn’t work
by Kpm0618
App doesn’t work. Always says service is down. I’ve tried all different days and times always doesn’t work. Just to note I ended up logging in on website instead. Recently Apple Pay has issues. Will not process Apple Pay when using Apple Card but it allowed a different card. Please fix these issues... Show more
Have a Problem with NJ E-ZPass? Report Issue
Why should I report an Issue with NJ E-ZPass?
- Pulling issues faced by users like you is a good way to draw attention of NJ E-ZPass to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a NJ E-ZPass customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NJ E-ZPass.
