🏷️ About: Meet Bookaway: Your Hassle-Free Online Travel Agent Bookaway is the ultimate online travel companion. We simplify the process of finding, comparing, and booking transportation tickets globally.
this app is a scam. Do not use this service. They will take your money and leave you stranded.
I needed to take a shuttle across Costa Rica to catch my flight back to the US, so I booked a shuttle on this app as it was the cheapest option available. I should have read more reviews, because upon realizing that my shuttle wasn’t in fact coming, I discovered that about 100 other people have been scammed by this app as well. I was left with no other choice but to spend the rest of my budget on catching a private shuttle to the airport to make my flight. Save your money and your sanity and DO NOT USE THIS SERVICE!!!
Apple should remove Bookaway from the AppStore as it is pure fraud.
Bugs. Incorrect addresses. Incompetent and horribly slow customer service. One of my issues took over a month to resolve somehow. I was blamed for an incorrect pick up address in the system which was clearly a bug. Instead of simply offering to refund me (after purchasing multiple tickets, some redundant), they tried to blame the carrier and get them to pay for the refund. Terrible. Obviously they wouldn’t, and so they decided to make up some convoluted story that somehow I was at fault for their bad data. I can see now from the other reviews that I’m not alone in experiencing a rather disappointing situation.
I have taken many sleeper buses these last years, and in Vietnam, we booked with this app. But the bus that picked us up was a different bus than the one we had booked. The bus was over an hour late, it was overbooked so people were sleeping on the floor, no toilet break, bus smelled awful… and then arrived 3 hours too late, on a different destination at about 30km from the described destination, which made us miss our appointment for the Halong Bay cruise that day. Customer service just offered us 10% discount on our next trip… what a joke 😂 Horrible experience.
Just use it as a way to find services/companies and buy it directly through their official website, not on this app.
This just made traveling so much easier!! I’ve been using this app all over the world when I travel.
Bookaway: Bus Train & Ferry does not appear safe based on available data.
JustUseApp Safety Score for Bookaway is 0/100.
This assessment is based on our NLP analysis of 141 user reviews.
Combined with the app store average rating of 4.5/5.
Bookaway: Bus Train & Ferry does not appear legitimate based on our analysis.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Bookaway is 100/100 .
This conclusion is based on analysis of 141 user reviews.
We partner with over 13,000 travel companies and operators, including Lomprayah, Greenbus, Techbus, Phantip 1970, Roong Reuang Coach, Prem Pracha, Songserm, Vietnam Railways, Indian Railways (IRCTC), Koh Tao Booking Center, Grouptour, Chaokoh Travel Center, Bangkok Busline, Bundhaya Speed Boat, Giant Ibis Transport, Semaya One, Sri Lanka Railways, Transport Co, AirAsia, Sombat Tour, Seatran Discovery, Montanatip, Virak Buntham Express, Eka Jaya, Shinkansen, and many more.
We offer a wide range of transportation options including buses, trains, boats, minivans, private transfers, taxis, and flights.
We also offer airport transfers, travel insurance, priority support, SMS trip notifications, rail passes, and day trips.
Pay securely via PayPal, credit/debit cards (Visa, Mastercard, AMEX), UnionPay, AliPay, bank transfer, QR payments, app wallets, or local payment methods.
Your Trip, Your Way: Choose from buses, trains, minivans, private transfers, and ferries.
