Oz Ensemble app not working? crashes or has problems?

Oz Ensemble Status

Last Updated on 2024-09-05 by SELEGO B.V.

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6 User reports:
App has problems

User reports 6

⚠️ Most reported problems ⚠️

Not working

83.3%

16.7%

problems reported in the last 24 hours

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Common Oz Ensemble Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Oz Ensemble app on iOS and Android devices. Solve all Oz Ensemble app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Oz Ensemble iPhone Issues and Solutions

Oz Ensemble iOS app crashes, not working, errors
Oz Ensemble iOS app network issues
Oz Ensemble on iOS has black/white screen

Oz Ensemble Android App Issues and Solutions

Oz Ensemble has errors/crashing/not working
Oz Ensemble server network connectivity issues
Oz Ensemble has black screen

Oz Ensemble iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Oz Ensemble app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Oz Ensemble app crashes or not working on Iphone (iOS):

Close and restart the Oz Ensemble app on iPhone
Update Oz Ensemble app to the Latest Version for iOS
Uninstall and reinstall Oz Ensemble iPhone app
Update your iPhone to the latest iOS version

Fix Oz Ensemble on iPhone unable to connect to server/internet connection issues::

To resolve Oz Ensemble network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Oz Ensemble black/white screen (blank screen) on iPhone:

Follow the Oz Ensemble iOS app troubleshooting guide Here →

Oz Ensemble Android App Issues and Solutions

Fix Oz Ensemble not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Oz Ensemble app issues:

Force Stop the Oz Ensemble App
1. On android, goto "Settings" » click Oz Ensemble app. » click "Force Stop".

Update Oz Ensemble to the latest version on PlayStore

Clear Oz Ensemble App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Oz Ensemble app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Oz Ensemble.

Fix Oz Ensemble unable to contact server/ Oz Ensemble internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Oz Ensemble » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Oz Ensemble » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Oz Ensemble on android.

Solve Oz Ensemble black/white screens issue on Android:

Follow the Oz Ensemble android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SELEGO B.V., developers of Oz Ensemble.

Verified email

Contact e-Mail: [email protected]

About this app

Gratuite et anonyme, l’app Oz Ensemble est un service public développé par l’ARS Île-de-France et par l’association CaPASSCite avec le soutien de l’ARS et de la Fabrique numérique des Ministères Sociaux. Vous pouvez paramétrer des rappels, afin de faciliter votre parcours et vous aider dans votre suivi de consommation. Cette application est une version bêta, en cours d'amélioration avec vos retours utilisateurs et vos attentes. Vous souhaitez vous impliquer dans cette démarche d’amélioration, contactez-nous (this app@fabrique. social. gouv.