Zoom Sharing app not working? crashes or has problems?

Zoom Sharing Status

Last Updated on 2022-04-04 by GOVECS AG

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Common Zoom Sharing Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Zoom Sharing app on iOS and Android devices. Solve all Zoom Sharing app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Zoom Sharing iPhone Issues and Solutions

Zoom Sharing iOS app crashes, not working, errors
Zoom Sharing iOS app network issues
Zoom Sharing on iOS has black/white screen

Zoom Sharing Android App Issues and Solutions

Zoom Sharing has errors/crashing/not working
Zoom Sharing server network connectivity issues
Zoom Sharing has black screen

Zoom Sharing iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Zoom Sharing app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Zoom Sharing app crashes or not working on Iphone (iOS):

Close and restart the Zoom Sharing app on iPhone
Update Zoom Sharing app to the Latest Version for iOS
Uninstall and reinstall Zoom Sharing iPhone app
Update your iPhone to the latest iOS version

Fix Zoom Sharing on iPhone unable to connect to server/internet connection issues::

To resolve Zoom Sharing network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Zoom Sharing black/white screen (blank screen) on iPhone:

Follow the Zoom Sharing iOS app troubleshooting guide Here →

Zoom Sharing Android App Issues and Solutions

Fix Zoom Sharing not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Zoom Sharing app issues:

Force Stop the Zoom Sharing App
1. On android, goto "Settings" » click Zoom Sharing app. » click "Force Stop".

Update Zoom Sharing to the latest version on PlayStore

Clear Zoom Sharing App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Zoom Sharing app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Zoom Sharing.

Fix Zoom Sharing unable to contact server/ Zoom Sharing internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Zoom Sharing » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Zoom Sharing » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Zoom Sharing on android.

Solve Zoom Sharing black/white screens issue on Android:

Follow the Zoom Sharing android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GOVECS AG, developers of Zoom Sharing.

About this app

With the electric scooters from ZOOM Sharing you can explore your city silently and without CO2 emissions: Just download ZoomSharing , create an account and you're ready to go! After the driver's license verification you can rent your desired electric scooter and park it at the end of your trip back in the designated business area. With ZoomSharing you can open the helmet box, which contains 2 helmets & hygiene hoods. Have fun cruising!