TrackSecure app not working? crashes or has problems?

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Last Updated on 2022-04-07 by TrackSecure GmbH

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Common TrackSecure Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TrackSecure app on iOS and Android devices. Solve all TrackSecure app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TrackSecure iPhone Issues and Solutions

TrackSecure iOS app crashes, not working, errors
TrackSecure iOS app network issues
TrackSecure on iOS has black/white screen

TrackSecure Android App Issues and Solutions

TrackSecure has errors/crashing/not working
TrackSecure server network connectivity issues
TrackSecure has black screen

TrackSecure iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TrackSecure app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TrackSecure app crashes or not working on Iphone (iOS):

Close and restart the TrackSecure app on iPhone
Update TrackSecure app to the Latest Version for iOS
Uninstall and reinstall TrackSecure iPhone app
Update your iPhone to the latest iOS version

Fix TrackSecure on iPhone unable to connect to server/internet connection issues::

To resolve TrackSecure network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TrackSecure black/white screen (blank screen) on iPhone:

Follow the TrackSecure iOS app troubleshooting guide Here →

TrackSecure Android App Issues and Solutions

Fix TrackSecure not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TrackSecure app issues:

Force Stop the TrackSecure App
1. On android, goto "Settings" » click TrackSecure app. » click "Force Stop".

Update TrackSecure to the latest version on PlayStore

Clear TrackSecure App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TrackSecure app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TrackSecure.

Fix TrackSecure unable to contact server/ TrackSecure internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TrackSecure » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TrackSecure » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TrackSecure on android.

Solve TrackSecure black/white screens issue on Android:

Follow the TrackSecure android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TrackSecure GmbH, developers of TrackSecure.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit TrackSecure beta Website

Privacy Policy: https://www.tracksecure.de/imprint

Developer: TrackSecure GmbH

About this app

Effektive und umfassende Etablierung eines leicht übertragbaren Warnsignals durch eine elektronische Übertragung der Signale in das Fahrercockpit unter ständiger Überwachung und Kontrolle durch die Race Control. Eine Technologie für Echtzeitübertragungen in das Fahrercockpit und an die Rennleitung mittels innovativer Technologien und Weiterentwicklungen.