Contact Montblanc Sound Support
Company Name: Montblanc International GmbH
About: GET STARTED
- Find guidance on how to set up your Montblanc MB 01 or MTB 03
Headphones
- Connect your headphones to your smartphone
- Learn about your the
features of your headphones
SOUND SETTINGS
- Customize the sound signature of
your headphones with a five point equalizer
- Use music style optimized
equalizer presets like Rock, Pop or Classic
- Store custom sound settings on
your headphones
UPDATE YOUR HEADPHONES
- Get t.
Montblanc Sound Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Montblanc International GmbH
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Montblanc Sound Website
Privacy Policy: https://www.montblanc.com/en-us/terms-and-legal/privacy-policy
Developer: Montblanc-Simplo GmbH
Can I trust Montblanc Sound app?
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3 Most reported problems 😔💔
Avoid
by CornellDoc
Very disappointed. Clearly you purchase this because of the Montblanc name as it is associated with luxury. You don’t purchase this because they’re known for audio quality. The earphones won’t charge properly. It is not at all clear about troubleshooting. I could never get one of the earphones to play. They won’t reset to factory settings. They say to watch wether it blinks blue and white. Mine never changed from blinking green. Despite charging and recharging the case and the earphones, the app kept telling one or the other earphones was at 0%. This despite the fact that the left one never played, only the right one. Bottom line, a lot of money and a lot of trouble.
Will not stay connected
by Schlumpnasty
I love the sound, look, and feel of the MTB 03s, but the constant disconnection just gets increasingly frustrating. My phone will be connected to the pods, but within the app it does not recognize them, which means I cannot adjust the EQ until I re-pair them in the app. This happens weekly. I also wish I could set a default EQ and ANC. I think the different EQ settings and even custom option are great, but having to go into the app to select my preferred setting every time I put them in is very annoying and not at all efficient.
Have never gotten app to work
by Mhoffa
I really like the MTB 03 earbuds, but the app has never recognized the earbuds and thus I have never gotten it to work. Clearly the app is not well tested. A shame from a luxury company to have such lousy tech.
Have a Problem with Montblanc Sound? Report Issue
Why should I report an Issue with Montblanc Sound?
- Pulling issues faced by users like you is a good way to draw attention of Montblanc Sound to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Montblanc Sound customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Montblanc Sound.
