Contact CHEF iQ Support
Company Name: RJ Brands, LLC
About: Welcome to an ecosystem of smarter cooking with CHEF iQ®. The CHEF iQ® App is
your home base for discovering new and delicious recipes, creating custom
cooking settings for your favorite recipes, and plating craveable meals night
after night.
CHEF iQ Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with CHEF iQ. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact CHEF iQ. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit CHEF iQ Website
Privacy Policy: https://chefiq.com/pages/privacy
Developer: CHEF iQ
Read 3 Customer Service Reviews 😭😔💔
Trying to connect to the unit to my new iPhone 12 but failed
by Beatle
Ok! I was so happy my dad just brought me a brand new iPhone 12 for Christmas,but when I transferred all my data to my new iPhone 12 when I downloaded my ichef app for that unit but I tried numerous of times for it connecting to my unit but didn’t come with nothing at all it was so frustrating I tried different things like connecting Bluetooth and WiFi but still it didn’t came of the success everything I tried had failed because my new iPhone didn’t picking the unit up I wouldn’t not recommend to anyone if I continue having issues with this experience with this unit please fix it explaining to me what I do wrong for it not connecting to this unit thank you!
No altitude adjustment
by Dannyt2
I purchased to replace my instant pot but discovered It is basically useless because it doesn’t adjust the cooking times for high altitude. My instant pot did. Everything is under cooked. It also doesn’t calculate the correct liquid amount for anything less than typically 1cup. So if you are trying to make just one serving, less than 1cup, and using the scale to weigh, it tells you to add the same amount of liquid that you would for a full cup.
Response to developer: I had already contacted your company before I wrote this review. They confirmed that both those things are true and didn’t know if your company was going to fix them or not.
What happened?
by Pised Customer
This used to work well. Then you made a firmware update and an update to version 2.12.1
When I search for a recipe all that I see is six blank squares that attempt to load images.
The whole idea of purchasing my ChefIQ over another brand of pressure cooker was the assistance to prepare the meals. My unit worked well when I bought it … then you started making “software improvements”.
Don’t you test your software before general availability?
Okay - what you did well: you did a great job of screwing up a really nice appliance that I enjoyed using. Thanks a lot!
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a CHEF iQ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CHEF iQ.
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