Contact CHEF iQ Support

by 1luckytrger31

I recently purchased the CHEF iQ Thermostat from Costco, and while the device itself has an appealing design and seemed promising, my experience was ultimately disappointing due to the app.

**Device Design and Features:**
The thermostat itself looks good and has a sleek, modern design. It promises a range of smart features that should make managing home temperatures convenient and efficient.

**App Experience:**
Unfortunately, the accompanying app is a significant letdown. It's not user-friendly at all. The interface is confusing, making it difficult to navigate and utilize the thermostat's features effectively. Basic functions that should be straightforward are overly complicated, and the app frequently crashes or lags.

**Overall Impression:**
Despite the attractive design of the thermostat, the poor app experience makes it almost unusable. Given these issues, I decided to return the unit the next day. I cannot recommend the CHEF iQ Thermostat until there are substantial improvements to the app.

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I hope this review captures your experience accurately! Let me know if you’d like any changes.

by Beatle

Ok! I was so happy my dad just brought me a brand new iPhone 12 for Christmas,but when I transferred all my data to my new iPhone 12 when I downloaded my ichef app for that unit but I tried numerous of times for it connecting to my unit but didn’t come with nothing at all it was so frustrating I tried different things like connecting Bluetooth and WiFi but still it didn’t came of the success everything I tried had failed because my new iPhone didn’t picking the unit up I wouldn’t not recommend to anyone if I continue having issues with this experience with this unit please fix it explaining to me what I do wrong for it not connecting to this unit thank you!

by Dannyt2

I purchased to replace my instant pot but discovered It is basically useless because it doesn’t adjust the cooking times for high altitude. My instant pot did. Everything is under cooked. It also doesn’t calculate the correct liquid amount for anything less than typically 1cup. So if you are trying to make just one serving, less than 1cup, and using the scale to weigh, it tells you to add the same amount of liquid that you would for a full cup.

Response to developer: I had already contacted your company before I wrote this review. They confirmed that both those things are true and didn’t know if your company was going to fix them or not.