Simple Fax app not working? crashes or has problems?

Simple Fax Status

Last Updated on 2024-03-30 by Daneco Ltd.

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User reports:
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User reports 0

Summary of Simple Fax Problems 😠👌🔥

- One user reported that the app was not working

- One user questioned the lack of a confirmation number as proof

- The document scanner function could use some improvement in terms of black and white imaging

- No token system or alternative for users who only send a few faxes a year and don't need a recurring subscription.

Have a Problem with Simple Fax - Fax From iPhone? Report Issue

Common Simple Fax Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Simple Fax app on iOS and Android devices. Solve all Simple Fax app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Simple Fax iPhone Issues and Solutions

Simple Fax iOS app crashes, not working, errors
Simple Fax iOS app network issues
Simple Fax on iOS has black/white screen

Simple Fax Android App Issues and Solutions

Simple Fax has errors/crashing/not working
Simple Fax server network connectivity issues
Simple Fax has black screen

Simple Fax iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Simple Fax app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Simple Fax app crashes or not working on Iphone (iOS):

Close and restart the Simple Fax app on iPhone
Update Simple Fax app to the Latest Version for iOS
Uninstall and reinstall Simple Fax iPhone app
Update your iPhone to the latest iOS version

Fix Simple Fax on iPhone unable to connect to server/internet connection issues::

To resolve Simple Fax network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Simple Fax black/white screen (blank screen) on iPhone:

Follow the Simple Fax iOS app troubleshooting guide Here →

Simple Fax Android App Issues and Solutions

Fix Simple Fax not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Simple Fax app issues:

Force Stop the Simple Fax App
1. On android, goto "Settings" » click Simple Fax app. » click "Force Stop".

Update Simple Fax to the latest version on PlayStore

Clear Simple Fax App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Simple Fax app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Simple Fax.

Fix Simple Fax unable to contact server/ Simple Fax internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Simple Fax » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Simple Fax » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Simple Fax on android.

Solve Simple Fax black/white screens issue on Android:

Follow the Simple Fax android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Daneco Ltd., developers of Simple Fax.

Verified email

Contact e-Mail: support@danecoltd.com

About this app

Basically, you really can't mess up with this scanner if you tried. • No fax number required to send your faxes, no matter where in the world you need them to arrive. • Professionally designed cover letters, free of charge. • Securely store your faxes in your built-in 'fax library' for sending later. • Automatically load up your contacts, if you wish, for easy selection. We're called this app for a reason: this is as easy as it gets. • Scan and fax contracts, receipts, documents or any kind, paper notes, schedules, timetables, whatever! • The custom "batch scanning" feature allows you to scan as many pages as you'd like, all in one neat document. • Quickly create documents by selecting images from your Camera Roll, or uploading from anywhere else on your device. • Our proprietary scanner automatically detects document borders, corrects angles, enhances important imagery while removing shadows, cleans up text and color, and more. If you're not happy, for any reason whatsoever, you can EASILY cancel your trial and you won't get charged a penny (and we'll cover all your sent faxes just for trying us out). Any unused portion of the free trial will be forfeited when the user purchases a subscription. Information about the auto-renewal of subscription: Free trial period is provided. The this app app is free to download and offers a 3-day and 7-day free trial. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user’s Account Settings after purchase. So get it now so you can send faxes EASIER THAN YOU THOUGHT POSSIBLE. Period. The account will be charged for renewal within 24-hours prior to the end of the current period. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. No set-up fees or long-term commitment required – this app is here to take all the confusion and hassle out of sending that fax you need to get off. Send ANY document anywhere in the world in just a few taps. And if you download now you can try this app for FREE for 3 days! Try it completely FREE and see for yourself why we're the #1 choice in SimpleFax Store. Send faster than ANYWHERE else and so DEAD SIMPLE you could almost do it with your eyes closed. Payment will be charged to the iTunes Account at confirmation of purchase.