TVision Status

Last Updated on 2021-02-18 by T-Mobile

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⚠️ Most reported problems ⚠️

Photo/Video

100.0%

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Common TVision Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve TVision network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the TVision App
1. On android, goto Settings » TVision » click [Force Stop]

Clear TVision App Cache and Data:
1. On android, goto Settings » Apps » TVision » Storage » click [Clear Data] option. This clears both data and cache.
2. restart TVision.

On android, goto Settings » Apps or Manage Apps tab.
Click TVision » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto TVision » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch TVision

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Developer: The Observer

Mar 08, 2025, 10:36 PM
a user from Dakar, Senegal reported problems with TVision : Photo/Video
Feb 26, 2025, 02:01 PM
a user from Guacara, Venezuela reported problems with TVision : Photo/Video
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