MaskFit AR Reviews

Wouldn’t finish mapping my face. White beard and mustache.

MaskFit AR is a disgraceful cash grab that provides zero value to consumers and engages in outright deceptive practices. MaskFitAR promises to scan your face and help you find a well-fitted mask, but here’s the truth: it harvests your biometric data under a vague and misleading privacy policy while demanding extensive personal information upfront.

After collecting your sensitive data, MaskFitAR refuses to show any results unless you pay a $10 fee just to view the results—results that should have been disclosed prior to payment. This paywall is not disclosed clearly beforehand, making the entire process feel like a bait-and-switch scam.

It’s misleading, predatory, and seems more focused on profiting from personal data collection rather than actually providing a functional service. Apps like this should not be allowed on MaskFitAR Store. Apple needs to take action and remove MaskFit AR immediately to protect consumers from data exploitation and financial scams.

Sign up for MaskFitAR and pay before you can even try it.

Had to sign up for an account. Verification email never arrived. Basically MaskFitAR is worthless without an account. Never got in and deleting app. Don’t waste your time.

Tried several times on my Iphone and Ipad to get it to initialize the camera. Nothing! Called the number for help three times only to be told someone would return my call shortly….that was two days ago!

During the registration process it verifies if you’re new to CPAP or currently using. I feel MaskFitAR is better suited for new users. I have been using a nasal mask for a year and want to switch to a full face mask because I keep breathing through my mouth. MaskFitAR should ask if you have a preference on mask style. I went through the entire process only to have more nasal options shown to me.

After trying way too many times to scan my face, I got a “successful scan”. And after inputting my info and answering questions that basically tell MaskFitAR that I can’t use nose pillows, the only results I received were all nose pillow masks. There is also a section we’re you can select which mask you are currently using and it doesn’t even show my mask in the list of results and I use a very popular face mask. I wouldn’t recommend MaskFitAR, it’s does nothing but bait you into creating an account to get your information.

Had high hopes to use MaskFitAR to suggest a better mask choice. Unfortunately, MaskFitAR falls short on so many levels. Created a profile by answering a bunch of questions. Then, had to repeat the process. Not sure what happened to the first set of responses. UI is non-intuitive and ugly. The key feature…3d face scan… didn’t work. Tried to follow the prompts to get a good scan, and when I finally succeeded, it seemed to have lost the result plus the profiles I typed in twice. Don’t waste your time with MaskFitAR. They need to scrap it and start over with a new sw development team and design management.

It mostly recommended nasal pillow masks, which aren’t appropriate for severe sleep apnea. Even when I went back to the patient profile to try to get rid of those recommendations by saying I had chronic nasal congestion, deviated septum, and seasonal allergies, it still recommended the same nasal pillow masks. There’s no way to filter out suggestions you don’t like, or pick a mask type and see which of those fits you best, or look up a specific mask and see how well it matches your measurements. Just a list of recommendations I can’t use, and of course it required a lot of personal information before it would show them to me.

It is concerning when an app, particularly one without a reputation, requires users to sign up before trying it out.

While it is possible to create an account with a disposable email, the issue is that users should have the option to bypass the sign-up process. With biometric security, creating an account should be optional and can lead to security breaches or problems. This is something that Cox needs to be address. Furthermore, we shouldn’t be alpha or beta testers.

Users should have option to opt-out of the sign up process but even folks in Switzerland don't care much about privacy or the vulnerable are taken advantage by hype.

Additionally, who really knows what background data MaskFitAR harvests.

The concept is good but not MaskFitAR or tech at this time. I'll stay with the traditional method of trying different masks at a sleep clinic or ordering from online stores that offer free returns and full refunds (not store credits).

Finally, MaskFitAR isn't available on the other platform for tablets.

I was so enthused by the knowledge of such an app, but I am highly disappointed in the lack of essential questions in determining an appropriate mask. For example, I am a side sleeper, and due to significant back injuries, there is no alternative for me. Nor is side sleeping even an option in MaskFit AR‘s questionnaire. I also sleep with my mouth open, and that, too, is not possible to modify. These two issues are significantly important in choosing an appropriate mask, and I am stunned that they are not even listed as possibilities to select. One question asks a patient’s preferred sleep position, and the only three choices are a) restless (!!!), b) prone, c) back. Side sleeping is not even listed as a possibility, but should always be considered in determining an appropriate mask. I am certain that no one would choose restless as a sleeping position, and prone is questionable/non-descriptive as an option as well. Alas, i gleaned absolutely no help whatsoever from MaskFitAR. What a brilliant idea, but definitely needs to be better developed, as the potential with the artificial intelligence seems quite significant. Thank you.

I was very impressed with the technology of MaskFitAR!

As the Board certified medical Director of an AASM Accredited Sleep Center and Registered Polysomnographic Technologist I recommend MaskFitAR. Mask selection and fitting is now more accurate than with manufacturers provided mask templates. Guessing is no longer part of the process. MaskFitAR has been updated periodically and is accurate and user friendly.

MaskFitAR is great!!! I have tried so many masks. Went to my local DME company and they recommended this to me. MaskFitAR was spot on. The mask it choose for me has made such a big difference with my CPAP. I am finally feeling better and having great results. Highly recommend MaskFitAR.

Our institution has tried a number of mask scanning softwares and this one is by far the best and most accurate!! We estimate that it has saved us 15 minutes per set up and reduced our mask fittings significantly. Highly recommend.

I love the ease of being able to take the guessing game out of which mask works best for me. I opted for first mask it suggested and it has not disappointed.

It was very helpful.. look forward to getting started..

Awesome app!!!