Contact Canopy Support
Company Name: Netspark Inc.
About: Canopy protects kids from online pornography by stopping exposure before it
happens. Whenever your child surfs the web or uses their favorite apps,
Canopy’s advanced artificial intelligence system works seamlessly in the
background to inspect the images, videos, and websites they encounter.
Canopy Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Canopy - Parental Control App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Canopy - Parental Control App. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Netspark Inc.
Privacy & Terms:
https://canopy.us/end-user-license-agreement
Read 3 Customer Service Reviews 😭😔💔
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by Häłłã
As a child i do not like this app! I have nothing to hide from my mom and i do not want to ruin my relationship with her. But this app has made our relationship more distant since there is no space between us. Me and my mom have always grown closely but this app proves she doesnt trust me. I am only 12 years old and im growning up knowing what is right and wrong. I am someone who suffers with bad anxiety and when i get upset i tell my friends what is happening im my life. this app makes it to where if i tell my close friends abt my personal life ik my mom is also knows about it, which is uncomfortable. My mom has been putting me through mental abuse and it has really effected me. Having no boundaries between your children can really mess up youre relationship! please think about this before getting the app !
Buggy, slow, unresponsive interface at times
by Laroo312
The vpn connection is slow, at times makes the iOS devices near unusable. The parent app is slow, clicking on alerts results in getting kicked out of alert interface. Both my 12 and 14 year old figure out in 5 mins how to render it ineffective. I wont post how but it is trivial.
One of the biggest upsets is not being able to see what is blocked when, and not having access to any logs regarding search activity or website access. May be great for small children but user experience is not good for teens or parents. Disappointed
Terrible customer service/app difficult to use
by Brobiwankanobe
We started with Canopy and it was difficult to set up. Once we did, it worked great for a couple months. Unfortunately, the credit card we set the account up with expired & it was IMPOSSIBLE to change it on my account. Tried through their website, the app itself, emailed customer service (got 2 replies of “We’ll get back to you - they didn’t), tried calling them several times but couldn’t get through. THEY LOST THIS CUSTOMER!!!
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