Atajo app not working? crashes or has problems?

Atajo Status

Last Updated on 2019-12-28 by Applitom

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Common Atajo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Atajo app on iOS and Android devices. Solve all Atajo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Atajo iPhone Issues and Solutions

Atajo iOS app crashes, not working, errors
Atajo iOS app network issues
Atajo on iOS has black/white screen

Atajo Android App Issues and Solutions

Atajo has errors/crashing/not working
Atajo server network connectivity issues
Atajo has black screen

Atajo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Atajo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Atajo app crashes or not working on Iphone (iOS):

Close and restart the Atajo app on iPhone
Update Atajo app to the Latest Version for iOS
Uninstall and reinstall Atajo iPhone app
Update your iPhone to the latest iOS version

Fix Atajo on iPhone unable to connect to server/internet connection issues::

To resolve Atajo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Atajo black/white screen (blank screen) on iPhone:

Follow the Atajo iOS app troubleshooting guide Here →

Atajo Android App Issues and Solutions

Fix Atajo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Atajo app issues:

Force Stop the Atajo App
1. On android, goto "Settings" » click Atajo app. » click "Force Stop".

Update Atajo to the latest version on PlayStore

Clear Atajo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Atajo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Atajo.

Fix Atajo unable to contact server/ Atajo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Atajo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Atajo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Atajo on android.

Solve Atajo black/white screens issue on Android:

Follow the Atajo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Applitom, developers of Atajo.

About this app

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