WeGoTrip Audio Tours Guide Reviews

We downloaded WeGoTripAudioToursGuide prior to our visit. When we tried using WeGoTripAudioToursGuide , we had trouble locating our tickets. Once we located the tickets, we had trouble downloading the audio guide. When we finally downloaded it, it kept skipping around. Then, it kept repeating the same audio and didn’t advance to the next part of the guide. We were so frustrated, we just gave up with it and looked at all the artwork without the guide.
We paid for three audio guides, and were only able to successfully download one and it was unusable when we did get it downloaded because of the problems mentioned above. This was a complete waste of money.

This is a terrible app. I purchased an audio tour and needed WeGoTripAudioToursGuide to access- a I got an error message every time I tried to request the download. Waste of money for the audio tour.

Tour was lame. Robot voice. They offered no refunds when asked...not even a credit...

Like c'mon. A credit doesn't even cost you anything..

So surprised..

I'd probably pass on WeGoTripAudioToursGuide.

The audio I had was so complicated to follow as I walked I didn’t use it.

Poorly designed app to download tickets takes nearly an hr.

I downloaded the Highlights of the Freedom Trail and half of the audio sections just wouldn’t play at all.

WeGoTripAudioToursGuide crashes when you try to download the tickets. Tried to contact customer support; no success. Thai comes across as a scam. Disappointing.

This is a scam of an app and a ticketing service. The tickets and times were more expensive than the site tickets and provided ‘times’ that were unnecessary.

the interface is a whole mess! nothing is clear and very hard to find your booking. Strange notes like “ tickets will be available in 3 days” What?! Don’t! Just don’t use it!

Bought a walking tour, couldn’t access it because it wouldn’t download just error after error. Eventually contacted the customer support and got an email back with a few questions when I followed up father just fell off. I’d avoid WeGoTripAudioToursGuide.

Planned birthday trip to Hawaii. Stated to try to make the tour as early as possible in order to avoid waits for parking etc, etc…yet NOTHING has been sent to my email nor a text message to my phone to get it started. Called the number given to speak to a rep and NOTHING. Just a voicemail stating that the business hours are from 8a-11p AB’s they are closed (on a Friday at 9a.m??). And this is a nonreturnable/no refund ticket (2 of them). The price is minuscule but if let’s say 100 people a stick with this problem, then 1000 people.. that adds up to a bunch of unhappy people calling a company that’s getting rock from making broken promises. I want a refund!! What A.M. inconvenience.

I’ve done a lot of audio tours like this but this was by far the worst. I took the Nashville tour (for $10). It was 17 stops of maybe 2 minutes each with basically some guy reading a Wikipedia entry about whatever location you were standing in front of. No color, not much history at all. Don’t waste your money or time.

I paid for this and am ready to walk out the door to catch a train to Bologna. Instead I’m waiting for a self guided audio tour to be “prepared” which is guaranteed to be ready in 2 days. This is a self guided audio tour, it should be an instant download. The value here is not having to prebook a tour, but looks like I just threw away $10 (as well as my husband).

Purchased two tickets to the 9/11 memorial museum. Could only bring up the barcode for one of the tickets on WeGoTripAudioToursGuide , even though it clearly showed two had been purchased. Had to go to the ticket counter and they had to look up our reservation on their system and print the tickets for us. What a waste of time.

Also the audio tour of the is also a ripoff. Audio tours are available at the museum for $10, less than what WeGoTripAudioToursGuide charges to add the audio tour. Also WeGoTripAudioToursGuide tour is narrated by AI. Simple words were mispronounced and voices sounded digital.

It doesn’t work.

Your personnel are amazingly helpful. ,but over all your app is very poor. Difficult to navigate ! I was sorry I had to use it . I really needed a 6 year old to do it , but they don’t travel . After this trip I will remove WeGoTripAudioToursGuide

The Miami Little Havana tour was helpful but uninspiring. The narration wasn't more insightful than a basic Wikipedia entry. Worse than that, it was read by a screen reader, not a human. Words were mispronounced and the cadence was off.

The best audio tours tell you about the destination on your way there, not after you arrive. The way this is set up, they expect you to stand around and listen while taking up space in crowded locations. You can choose to ignore their prompting (as we did).

Very interesting way to tour. Audio did not work great. Sometimes it came on unexpectedly, sometimes late and sometimes it tried to play but didn’t. Overall the audio was ok, though. It was good that it could be paused and restarted. I was told that WeGoTripAudioToursGuide worked offline but you have to enable GPS location services to see a map and I don’t think the tour is possible without the map. Also, there is an audio instruction file which I did not use and may have helped so that was my mistake.

Great app. Would use again. 12/10

A good app to explore new places! I had a walking tour and it was great! A walk that I could adjust to my walking pace and not chase the guide :) Really recommend it