Contact WeGoTrip Audio Tours Guide Support
Company Name: WeGoTrip
About: WeGoTrip: Your Ultimate Adventure Companion - Discover Tours and Museums Across
The World.
Welcome to WeGoTrip, your all-in-one adventure buddy that redefines
the way you explore the world! Are you tired of spending hours planning your
trips, navigating numerous travel websites, or getting lost in unknown places?
With WeGoTrip, you can discover, book, and experience guided tours and
adventures in destinations across the glo.
WeGoTrip Audio Tours Guide Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit WeGoTrip Website
Privacy Policy: https://wegotrip.com/privacy-policy/
Developer: WeGoTrip
3 Most reported problems 😔💔
Picasso Museum in Barcelona, Spain
by LMS0629350
We downloaded the app prior to our visit. When we tried using the app, we had trouble locating our tickets. Once we located the tickets, we had trouble downloading the audio guide. When we finally downloaded it, it kept skipping around. Then, it kept repeating the same audio and didn’t advance to the next part of the guide. We were so frustrated, we just gave up with it and looked at all the artwork without the guide.
We paid for three audio guides, and were only able to successfully download one and it was unusable when we did get it downloaded because of the problems mentioned above. This was a complete waste of money.
How inconvenient
by Rome 414
Planned birthday trip to Hawaii. Stated to try to make the tour as early as possible in order to avoid waits for parking etc, etc…yet NOTHING has been sent to my email nor a text message to my phone to get it started. Called the number given to speak to a rep and NOTHING. Just a voicemail stating that the business hours are from 8a-11p AB’s they are closed (on a Friday at 9a.m??). And this is a nonreturnable/no refund ticket (2 of them). The price is minuscule but if let’s say 100 people a stick with this problem, then 1000 people.. that adds up to a bunch of unhappy people calling a company that’s getting rock from making broken promises. I want a refund!! What A.M. inconvenience.
9/11 Memorial Museum
by Mooncat51
Purchased two tickets to the 9/11 memorial museum. Could only bring up the barcode for one of the tickets on the app, even though it clearly showed two had been purchased. Had to go to the ticket counter and they had to look up our reservation on their system and print the tickets for us. What a waste of time.
Also the audio tour of the is also a ripoff. Audio tours are available at the museum for $10, less than what the app charges to add the audio tour. Also the app tour is narrated by AI. Simple words were mispronounced and voices sounded digital.
Have a Problem with WeGoTrip Audio Tours & Guide? Report Issue
Why should I report an Issue with WeGoTrip Audio Tours & Guide?
- Pulling issues faced by users like you is a good way to draw attention of WeGoTrip Audio Tours & Guide to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a WeGoTrip Audio Tours & Guide customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using WeGoTrip Audio Tours & Guide.
