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Company Name: Celloscope
About: OneStep is an FDA-listed medical app that uses smartphone motion sensors to
provide immediate, clinically-validated feedback on gait and mobility — no
wearables or calibration necessary. Providers and clinicians across the US are
using OneStep to drive patient engagement, monitor mobility, identify fall risk,
and deliver highly-personalized remote care.
Physical Therapy Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Celloscope
Verified email ✔✔
E-Mail: dev@onestep.co
Website: 🌍 Visit Physical Therapy Website
Privacy Policy: https://www.onestep.co/privacy-policy-2
Developer: OneStep Digital Physical Therapy
3 Most reported problems 😔💔
User interface needs improvement
by Mile High Reader
This app has a lot of potential for facilitating the evaluation of physical therapy patients or for self-evaluation. However the user interface needs improvement. The app instructs users to place your phone either in your pocket or on your hip while taking measurements for the evaluation exercises. This introduces inaccurate measurements when the phone is placed in a pocket because the stop button can’t be accessed immediately when the timer stops. Perhaps the software developer could devise a way to start and stop the exercise timer with voice commands via Siri.
Great!
by RebeccaJHB
I was a little skeptical when I signed up, but One Step is really great. I was given a first set of exercises to do and as soon as I finished them my assigned physical therapist texted me to see how it went. She was always ready to adjust the exercises if they were too hard or too easy and always willing to answer my questions. At first I thought it was too expensive, but compared to visiting a physical therapist, it is not. In addition, I can do the exercises anytime I want and how RebeccaJHBoften I want. I have greatly improved my walking and my strength. Both of my knees and both of my hips have been replaced!
Recover on the go!
by Anjiedee
Well I spent most of my time in recovery at home, but-there became a point where I needed to be able to travel for work and do physical therapy by teleconference in my hotel rooms. I googled it and found this app, and has been the answers to my prayers! I get individualized one on one treatment. five stars!! they are never too busy to know the ins and outs of my case each time we speak they can modify each treatment/exercise/therapy session to accommodate for pain and stretching. This was a real life changer. I love the service! Would definitely recommend
Have a Problem with Physical Therapy by OneStep? Report Issue
Why should I report an Issue with Physical Therapy by OneStep?
- Pulling issues faced by users like you is a good way to draw attention of Physical Therapy by OneStep to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Physical Therapy by OneStep customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Physical Therapy by OneStep.
