Music app not working? crashes or has problems?

Music Status

Last Updated on 2021-04-28 by Chirag Finaviya

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Common Music Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Music app on iOS and Android devices. Solve all Music app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Music iPhone Issues and Solutions

Music iOS app crashes, not working, errors
Music iOS app network issues
Music on iOS has black/white screen

Music Android App Issues and Solutions

Music has errors/crashing/not working
Music server network connectivity issues
Music has black screen

Music iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Music app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Music app crashes or not working on Iphone (iOS):

Close and restart the Music app on iPhone
Update Music app to the Latest Version for iOS
Uninstall and reinstall Music iPhone app
Update your iPhone to the latest iOS version

Fix Music on iPhone unable to connect to server/internet connection issues::

To resolve Music network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Music black/white screen (blank screen) on iPhone:

Follow the Music iOS app troubleshooting guide Here →

Music Android App Issues and Solutions

Fix Music not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Music app issues:

Force Stop the Music App
1. On android, goto "Settings" » click Music app. » click "Force Stop".

Update Music to the latest version on PlayStore

Clear Music App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Music app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Music.

Fix Music unable to contact server/ Music internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Music » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Music » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Music on android.

Solve Music black/white screens issue on Android:

Follow the Music android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Chirag Finaviya, developers of Music.

About this app

Online Music lets you stream and organize music directly from YT, build playlists. Best of all?. track, artist or album and listen for free playlists. your biggest, best music collection. • Choose from hip hop, rap, EDM, Latin, R&B, Afrobeat, Reggaeton and more. • Stream songs from Migos, 21 Savage, Chance the Rapper, Bad Bunny, Diplo, Shatta Wale, August Alsina, and other fire artists. With Whim Music, you have access to a world of free music, curated playlists, artists, and podcasts you love. Whim Music also offers free music, curated playlists and thousands of podcasts you can’t find anywhere else. Discover new music, podcasts and listen to your favorite artists, albums, or create a playlist with the latest songs to suit your mood. Listen to the songs and podcasts you love and find music from all over the world. With Whim Music, you can play millions of songs and podcasts for free. Find music from your favorite artists, and listen to new music for free. Listen to music, albums, playlists, and podcasts wherever you are. Play music for free on your mobile and tablet with Whim Music. Find music that you’ll love today! Choose our curated playlists, new albums or get personalized music recommendations.