Contact PSE G Support

by Grokkinit

I loved this app as it saved me the monthly early morning doorbell ring. And it seemed ideal during Covid. I could snap and upload to PSE&G photos of the meters from within the app. But with the latest update, now I can’t snap live meter photos from within the app! The only choices now are to enter the readings manually or upload photos from my Photo library. Ain’t gonna happen, too much of a pain. Please, PSE&G, either bring back the the live snap option, or send back the polite yet too-early-arriving meter readers. I trust they are well-compensated.

This experience, by the way, reinforces the inadvisability of updating apps without a chance to know what are the features that are “improved”, i.e., deleted or broken, and no way to roll back from the damaging update. I fault the developers for deleting a mutually advantageous feature with no warning, and I fault Apple for not allowing rollbacks to prior versions.

by Missa326

Downloaded this app to pay my bill online but every time I try to pay my bill and add a credit card or debit card to do so, I just get a blank spinning loading page that goes nowhere. I can’t add a form of payment nor pay my bill snd I’ve tried it with WiFi settings on and off . But I also only downloaded the app today because I couldn’t get in the website on safari that page wouldn’t load at all and just kept giving me a server time out issue - although I am not seeing any alerts anywhere that anyone else is experiencing the issues I am of that the website/app/ webpage is experiencing any problems- so I guess I will call PSE&G directly to try to pay my bill- 🤨

by MikkiDeelite

iPhone version work fine for so long. I’m not sure what happened I’m not sure if it was the last update but now it does not display correctly it’s all over the place terrible looking cannot function properly don’t even know how to use it buttons are everywhere it’s really bad unfortunately. You’ll just have to uninstall and go to their actual website. Create a shortcut from their website and save it on your desktop or on your homepage on your iPhone that’s the best solution until we know what’s going on with this app.