AVL Collects Status

Garbage and recycling schedules and reminders for City of Asheville. View your
garbage and recycling schedule and receive collection notifications all from
within this app.

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Common AVL Collects Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot AVL Collects app on iOS and Android devices. Solve all AVL Collects app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

AVL Collects iPhone Issues and Solutions

AVL Collects iOS app crashes, not working, errors
AVL Collects iOS app network issues
AVL Collects on iOS has black/white screen

AVL Collects Android App Issues and Solutions

AVL Collects has errors/crashing/not working
AVL Collects server network connectivity issues
AVL Collects has black screen

AVL Collects iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever AVL Collects app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix AVL Collects app crashes or not working on Iphone (iOS):

Close and restart the AVL Collects app on iPhone
Update AVL Collects app to the Latest Version for iOS
Uninstall and reinstall AVL Collects iPhone app
Update your iPhone to the latest iOS version

Fix AVL Collects on iPhone unable to connect to server/internet connection issues::

To resolve AVL Collects network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix AVL Collects black/white screen (blank screen) on iPhone:

Follow the AVL Collects iOS app troubleshooting guide Here →

AVL Collects Android App Issues and Solutions

Fix AVL Collects not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent AVL Collects app issues:

Force Stop the AVL Collects App
1. On android, goto "Settings" » click AVL Collects app. » click "Force Stop".

Update AVL Collects to the latest version on PlayStore

Clear AVL Collects App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "AVL Collects app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch AVL Collects.

Fix AVL Collects unable to contact server/ AVL Collects internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click AVL Collects » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got AVL Collects » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch AVL Collects on android.

Solve AVL Collects black/white screens issue on Android:

Follow the AVL Collects android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ASHEVILLE, CITY OF, developers of AVL Collects.

100% Contact Match

Developer: City of Asheville

E-Mail: [email protected]

Website: Visit AVL Collects Website

About this app

Garbage and recycling schedules and reminders for City of Asheville. View your garbage and recycling schedule and receive collection notifications all from within AVLCollects.