NewTunes app not working? crashes or has problems?

NewTunes Status

Last Updated on 2024-04-01 by Julian Janisch

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Common NewTunes Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NewTunes app on iOS and Android devices. Solve all NewTunes app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

NewTunes iPhone Issues and Solutions

NewTunes iOS app crashes, not working, errors
NewTunes iOS app network issues
NewTunes on iOS has black/white screen

NewTunes Android App Issues and Solutions

NewTunes has errors/crashing/not working
NewTunes server network connectivity issues
NewTunes has black screen

NewTunes iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever NewTunes app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix NewTunes app crashes or not working on Iphone (iOS):

Close and restart the NewTunes app on iPhone
Update NewTunes app to the Latest Version for iOS
Uninstall and reinstall NewTunes iPhone app
Update your iPhone to the latest iOS version

Fix NewTunes on iPhone unable to connect to server/internet connection issues::

To resolve NewTunes network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix NewTunes black/white screen (blank screen) on iPhone:

Follow the NewTunes iOS app troubleshooting guide Here →

NewTunes Android App Issues and Solutions

Fix NewTunes not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent NewTunes app issues:

Force Stop the NewTunes App
1. On android, goto "Settings" » click NewTunes app. » click "Force Stop".

Update NewTunes to the latest version on PlayStore

Clear NewTunes App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "NewTunes app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch NewTunes.

Fix NewTunes unable to contact server/ NewTunes internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click NewTunes » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got NewTunes » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch NewTunes on android.

Solve NewTunes black/white screens issue on Android:

Follow the NewTunes android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Julian Janisch, developers of NewTunes.

About this app

Have a clear overview of all the new music from artists you like and easily browse new songs. Just follow artists you like and get notified when they release new songs. Import artists easily from your local music library or search them in the catalog. Be always up to date and the first to know about newly released songs through notifications. Check out pre-released albums and their planned release date. Listen to song previews directly through NewTunes . Open new albums directly in Apple Music to listen to the full songs or add them to your music-library.