Contact BMW Group Credit Card Support
Company Name: Elan Financial Services
About: You can manage your BMW credit card conveniently and securely from anywhere,
using the BMW Family of Cards Mobile App. Check your account balance, view
account info, make payments, redeem rewards, and more!
SECURE & EASY ACCOUNT
ACCESS.
BMW Group Credit Card Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Elan Financial Services
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit BMW Card Website
Privacy Policy: https://login.elancreditcard.com/onlineCard/publicPrivacyPolicy.do?redirect=privacy&lang=en&exp=
Developer: Elan Financial Services
Privacy & Terms:
http://www.mybmwcreditcard.com/privacy
Can I trust BMW Group Credit Card app?
Protect your data and wallet. We investigate the developer's website (Mybmwcreditcard.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Worst app in the store
by AllYourMacsAreBelongToUs
App isn’t built as an app, it’s built as a webpage. This is the cheapest route for a developer and obviously they preferred the least expensive route.
That would be fine if you could save your login information but even the webpage is so poorly built that iOS cannot recognize the fields as login fields.
Also, in terms of security questions.. they’re all so specific.. I didn’t have friends growing up, didn’t go to college or apply to any, I lived in several houses growing up, I went to several different schools for 6th grade, I didn’t have a nickname as a kid (probably requires friends). And I don’t understand having ‘favorites’ for things like actors or musicians because my feelings towards them may be stronger based on my own feelings at that time or what I’m seeking to feel/experience.
I mean, cmon none of the questions even pertain to me, not even close.. I can’t be expected to remember any of their answers. You should allow custom security questions, where we create the question AND the answer. That would be a GREAT start in the right direction.
This app has infuriated me.. and it’s not the first time. I avoid spending ANYTHING on my BMW CC because I don’t want to deal with the app. This was the last time that broke the camels back and forced me to vent in a review.
1 star well deserved!
Face ID and other log in issues
by Wmf111
98% of the time Face ID doesn’t work especially when the app receives a updates requesting you to input your ID and password that’s very annoying. It is also very annoying when the app keeps crashing and bothering you to add someone to your account which is not going to happen people are losing their jobs and APR% are outrageous so stop being annoying and bothering people by adding someone to your account fix your app. Because of the issue with the app I don’t use the card can’t take the chance of destroying my credit.
No update in over a year?
by Cbradley35
It’s boggles my mind that no money or time had been put into improving this app since January 2023 according to the update data on this page.
This is an extremely poor partnership BMW has decided to get into as the service of this application is a representation of its brand. Although the card has halfway decent rewards and the the card itself is high quality, the customer service and system support are highly lacking in this day in age.
This app looks and feels like it was built in 2016 at best. Absolutely horrible.
Have a Problem with BMW Group Credit Card? Report Issue
Why should I report an Issue with BMW Group Credit Card?
- Pulling issues faced by users like you is a good way to draw attention of BMW Group Credit Card to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a BMW Group Credit Card customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BMW Group Credit Card.
