How to Contact Mozilla VPN Customer Service/Support
Listed below are our top recommendations on how to get in contact with Mozilla VPN - Secure & Private. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Mozilla VPN - Secure & Private. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Mozilla
100% Contact Match
Developer: Mozilla
E-Mail: [email protected]
Website: Visit Mozilla VPN Website
Privacy & Terms:
Reported Issues: 4 Comments
By Donald Christina
1 year agoI have been a Mozilla VPN customer for 5 years more or less. I bought a new computer and have been trying to add it to my my account for 6 hours. I followed all of your instruction and nothing makes any sense. What happened?? I have signed in multiple times, downloaded the app the new computer, and nothing. In my opinion Windows 11 and mozilla VPS are NOT compatible. You have made a simple task extremely difficult. If you are trying to make people go someplace else, you are succeeding, : (
By ematt5
Extremely unreliable
I like Mozilla / Firefox, and I also like what I can gather about their “mission” / purpose. I choose to go with their VPN specifically to support them. However, after one year of using this VPN, I’m finally going to start paying less money for a VPN that actually works. As of the date of this review, I find that whether or not you’ll be able to access websites or stream media / music with the Mozilla VPN turned on is about the equivalent of rolling dice. Will it work today? Maybe. Tomorrow? Maybe not. There is no consistency and therefore no reliability with this app. Tech support will reply, but with more questions than answers. I paid way too much to have so little benefit from this, and it costs more than other, top-rated VPNs. Good luck and also shame on you, Mozilla. This is taking your reputation way down. I do hope it improves, but not at mine / others’ exense.
By Cataldoalvin
Doesn’t work on my iPhone 12?
So I have been having nothing but problems ever since I got a iPhone 12. I had a iPhone 11 & never had any problems with it? I can’t use any app to either create or login into a existing account? I have called Apple care for nothing? So now I am stuck paying for a iPhone 12 I can’t use. Figured I would try adding this VPN to my iPhone! Like typical I can’t even use a app I just paid a yearly bill for? I have been to spectrum internet services because I got it from them. They can’t troubleshoot it? Why even sell it then? Anyway just another pic on my screen with another app I can’t use!! Very disappointed because it would definitely be great to use a phone I’m paying for!
By littleTown4353
Inoperable for iPhone 12 Mini (iOS 15.0.1)
The mobile app is stuck in a loading screen loop. There is no way for me to enter my Mozilla credentials in order to activate the VPN for my mobile device (iPhone 12 Mini/iOS 15.0.1). I have contacted support and am awaiting their response. In the meantime I have uninstalled/reinstalled the app, changed browsers (and browser settings), and have tried using only my cellular data and WiFi, respectively. Nothing has remedies the issue, so there must be a glitch regarding the app. If I am able to effectively use the VPN on my iPhone I will be more than happy to revise this review to reflect the progress made. Until then, I have to give this app one star.
Have a Problem with Mozilla VPN - Secure & Private? Report Issue
Leave a comment:
Why should I report an Issue with Mozilla VPN - Secure & Private?
- Pulling issues faced by users like you is a good way to draw attention of Mozilla VPN - Secure & Private to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Mozilla VPN - Secure & Private customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Mozilla VPN - Secure & Private.
Stop Ridiculous Charges.
Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.
Get Started now →
